Quality Assurance & Quality Control Leader
Resume:
Jennifer Rigsbee (Parsons)
864-***-**** ***************@*****.***
QUALITY ASSURANCE & QUALITY CONTROL LEADER
Results-driven Quality and Laboratory Management professional with more than 20 years of experience supporting pharmaceutical, biotechnology, chemical, manufacturing, and regulated industries. Proven track record leading quality systems, laboratory operations, personnel development, process improvements, compliance initiatives, and start-up operations. Experienced in building Quality Management Systems (QMS), implementing GMP and ISO-compliant programs, managing laboratory personnel, supporting audits, and driving continuous improvement initiatives.
Recognized for developing high-performing teams, establishing sustainable quality systems, improving operational efficiency, and supporting business growth through practical, risk-based quality leadership.
Core Competencies
Quality Management Systems (QMS)
Quality Assurance & Quality Control
GMP, GLP, FDA & ISO Compliance
Laboratory Operations Management
Team Leadership & Development
Internal & Supplier Auditing
CAPA, Deviations & Investigations
SOP Development & Document Control
Training Program Development
Stability Programs
Method Development & Validation
Equipment Qualification, Calibration & Maintenance
Continuous Improvement & Lean Manufacturing
Process Optimization
Startup Facility Support
Regulatory Readiness
PROFESSIONAL EXPERIENCE
RTD Biosciences Quality Assurance Consultant
October 2025 – Present
Support the development and implementation of quality systems for a startup peptide manufacturing organization.
Key Contributions:
Established foundational Quality Management System processes, including supplier qualification, deviations, CAPA management, and internal auditing programs.
Developed training matrices and organizational competency structures to support scalable growth.
Authored and implemented SOPs to standardize operations across departments.
Assisted with aseptic training programs supporting ISO 5 and ISO 7 cleanroom operations.
Participated in development of laboratory testing protocols, calibration programs, and preventive maintenance systems.
Supported equipment selection and vendor qualification activities for manufacturing and laboratory operations.
AESC Quality Assurance Supervisor
January 2025 – October 2025
Provided quality leadership for a major electric vehicle battery manufacturing startup operation.
Key Contributions:
Supported facility startup activities including room readiness, process development, training programs, and quality documentation systems.
Managed QA technicians and technologists, including hiring, scheduling, training, performance management, and employee development.
Developed departmental training matrices and qualification programs.
Contributed to control plans, work instructions, process improvements, and operational readiness initiatives.
Represented the Quality organization during new employee onboarding and orientation activities.
Achieved certification in VDA 19.1 and 19.2 cleanliness standards.
AGRU America Quality Control Laboratory Consultant
September 2023 – March 2024
Provided laboratory leadership and operational support for a manufacturing facility producing polypropylene products.
Key Contributions:
Led laboratory operations supporting production and customer quality requirements.
Managed payroll coordination and scheduling activities for laboratory personnel.
Developed laboratory policies, SOPs, and performance expectations.
Improved sample retention systems and laboratory data lifecycle management processes.
Enhanced equipment calibration compliance and laboratory documentation systems.
Supported hiring, training, coaching, and performance development of laboratory staff.
3V Sigma USA Quality Control Laboratory Manager
February 2019 – September 2023
Directed laboratory operations supporting a manufacturing organization with revenues exceeding $100 million.
Key Contributions:
Led a team of laboratory analysts and technicians responsible for raw material, in-process, and finished product testing.
Managed hiring, training, scheduling, performance evaluations, and employee development.
Maintained product stability programs and reporting systems.
Developed product specifications, monographs, and quality documentation.
Supported customer and ISO audits to maintain certifications and business relationships.
Oversaw laboratory instrumentation, calibration programs, and data integrity processes.
Collaborated with production and quality teams to ensure timely product disposition decisions.
Additional Industry Experience
Capsugel / Lonza – Licaps DFDS Chemist
Sealed Air – QC Chemist
Lubrizol – Research Scientist
Ortec – QC Chemist
Irix – QC Chemist
Nutra – QC Chemist
Over the course of my career, I have developed extensive expertise in analytical chemistry, quality systems, laboratory management, method development, method validation, instrumentation qualification, GMP documentation, regulatory compliance, process improvement, and technical training. My experience includes HPLC, GC, FTIR, ICP, Karl Fischer, dissolution testing, stability studies, method transfer, manufacturing support, and laboratory startup activities.
EDUCATION
Schreiner University
Bachelor of Science, Biology
PROFESSIONAL HIGHLIGHTS
More than 20 years of laboratory, quality, and regulatory experience.
Quality leadership experience in pharmaceutical, biotechnology, chemical, polymer, packaging, and advanced manufacturing industries.
Extensive experience building quality systems for startup and growth-stage organizations.
Proven success developing teams, implementing training programs, and improving operational performance.
Strong background in FDA-regulated environments, ISO systems, laboratory compliance, and continuous improvement initiatives.
Contact this candidate