Emoni Jenkins
Contact Information
Email: ************@*****.***
Phone: 704-***-****
Professional Summary
Driven and hardworking recent graduate with a Bachelor of Science in Behavioral and Social Sciences with a concentration in Social Work. Experienced in mentoring inner-city youth in Baltimore through AmeriCorps, helping to prevent truancy, violence, and recidivism by providing guidance, support, and positive role modeling. Skilled in time management, teamwork, customer service, sales, team leading, and onboarding. Proficient in handling inbound/outbound calls, working in office environments, and managing remote tasks using Zoom and Microsoft Teams. Experienced in candidate sourcing, grant reporting, and volunteer coordination, with a strong passion for promoting diversity, equity, and inclusion. Dedicated to making a meaningful impact in youth development and community engagement. Work Experience
Americorps VISTA
Mentor Maryland MD DC
August 2024-February 2025
Hours Worked per Week: 40
Salary: 32,000 per year
● Developed and implemented after-school programs to engage inner-city youth and promote positive social behaviors.
● Matched mentors with mentees, fostering meaningful and supportive relationships.
● Provided direct mentorship to youth, offering guidance to prevent truancy, violence, and recidivism.
● Organized and facilitated youth-focused activities that promoted leadership, personal growth, and life skills.
● Collaborated with community organizations to coordinate resources and support services for youth.
● Monitored and evaluated youth progress, providing feedback and support to mentors and program staff.
● Promoted positive youth development by encouraging goal-setting, accountability, and conflict resolution.
● Contributed to program reports by documenting attendance, engagement, and outcomes. Client Services Assistant
KnowFully Learning Group- Remote
August 2022 - February 2025
Hours Worked per Week: 40
Salary: $46,000 per year
● Served as a communication liaison between the VP of operations and various grantors
(e.g., Pfizer, Takeda Pharmaceuticals, Jazz Pharmaceuticals).
● Created, updated, and distributed status reports to grantors as projects progressed.
● Maintained constant contact with multiple grantors; addressed any questions or concerns about project progression.
● Utilized various software (Asana, SharePoint, Teams) to track project progress.
● Increased communication flow between grantors and the company by 70%. Healthcare Recruiter
The Judge Group - King of Prussia, PA (Remote)
October 2020 - April 2021
Hours Worked per Week: 40
Salary: $48,000 per year
● Sourced candidates for major healthcare facilities nationwide using platforms like LinkedIn, Indeed, and Monster.
● Qualified an average of 5 candidates per week and prepared them for interviews.
● Maintained constant contact with contractors to address any payroll, PTO, or interpersonal issues.
● Established and volunteered with the People of Color employee resource group to address bias in hiring practices.
Member Services Representative
Concentrix - Charlotte, NC
January 2020 - September 2020
Hours Worked per Week: 40
Salary: $32,000 per year
● Answered inbound calls from members with questions about their services, billing inquiries, or features of their plans.
● Upsold new products and established memberships for new members.
● Worked remotely to provide customer service.
Education
Bachelor’s in Social Work
North Carolina Central University - Durham, NC
August 2020 - May 2024
Honor: Cum Laude
Associates in Arts
South Piedmont Community College - Monroe, NC
August 2018 - May 2020
Skills
● Superior communication skills (both oral and written)
● Sales and customer service oriented
● Personable and energetic
● MS Office proficient
● Organizational skills
● Staff training and development
● Remote/Virtual work experience
● Nonprofit experience
● Status reporting
● Grant tracking/reporting
Awards and Honors
● Cum Laude, North Carolina Central University, May 4, 2024 Volunteer Experience
Crisis Line Volunteer
Trevor Project
June 2016 - May 2020
● Provided support for LGBTQIA youth in crisis.
● Offered compassionate listening, shared experiences, and provided information on local queer-friendly spaces.
● Guided those in crisis to local mental health resources and followed up with callers within 24 hours to ensure safety.
References
Available upon request.