KAITLYN LEDWEDGE
419-***-**** – ***************@*****.*** – BLOOMINGTON, IN 47403
EDUCATION
Heidelberg University – Tiffin, OH
Bachelor of Science: Business Marketing
• Dean’s List (Fall 2024)
• Tutor – GAP Program
EXPERIENCE
05/2025-Present
03/2025-05/2025
07/2020-01/2025
Streamline Work Comp – Remote
Data Analyst
• Independently researched potential contract partners, serving as the starting point for business relations with healthcare providers
• Presented research findings to interdepartmental leadership
• Reviewed form contracts to ensure that proposed fee schedules were in line with company policy
• Served on committees to improve process efficiency Streamline Work Comp – Remote
Case Coordinator
• Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations
• Routinely placed at or near the top of the department in appointments scheduled
• Coordinated special accommodations for patients with specific needs or requests
• Maintained accurate records of patient interactions FroZone Frozen Yogurt– Tiffin, OH
Manager
• Maintained a professional, organized, and safe environment for employees and patrons
• Operated all facets of the store, often with no assistance
• Created promotional social media posts
• Trained and oriented new employees
SKILLS
• Problem-Solving
• Customer Relations
• Microsoft Office
• Collaboration & Communication
• Market Research
• Organization & Task Management