Versatile Professional: Security, Education, Healthcare Administration

Jordan Walker

Alexandria, Virginia +1-703-***-**** ****************@*****.***

Professional Summary

Reliable and adaptable professional with experience in security, education, and healthcare administration. Proven ability to maintain safety, manage responsibilities in fast-paced environments, and provide excellent customer service. Strong communication, leadership, and problem-solving skills with a commitment to supporting team success and client satisfaction. Work Experience

Detention Specialist (Security) – Northern Virginia Juvenile Detention Center (Dec 2024 – Feb 2026) 1 Ensured safety and security of residents and facility at all times 2 Conducted consistent headcounts and monitored resident movement 3 Assisted residents with daily routines and maintained order 4 Responded quickly and effectively to situations

Lead Teacher – The Gardner School (Jun 2023 – Nov 2024) 1 Developed and implemented lesson plans

2 Conducted parent-teacher conferences

3 Organized classroom environments and bulletin boards 4 Planned and assisted with field trips

5 Supported children with daily routines

Front Desk Receptionist – Pediatric Associates of Alexandria (May 2021 – Jun 2023) 1 Managed high-volume phone calls efficiently

2 Scheduled and confirmed patient appointments

3 Verified insurance and provider schedules

4 Handled emails, faxes, and reminders

5 Maintained and organized patient records

Education

High School Diploma Some College Coursework

Skills

Customer Service, Leadership, Communication, Problem-Solving, Microsoft Office, EClinicalWorks, Athena, Epic, Fast-Paced Work Environments, Time Management, Teamwork & Independent Work, Writing & Organization

Certifications

CPR / First Aid Certified

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