Computer Proficiency, Attention to Detail

Dakota Evans

*********@*****.*** 904-***-**** Jacksonville, FL dakotaevans0 xDRE21

TECHNICAL SKILLS

Problem Solving Network Design Network Security Project Management Adaptability Ekahau Interpersonal Skills Computer Proficiency Network Configuration & Integration Network & Hardware Installation Microsoft Office

CERTIFICATIONS

CompTIA Security+

Expected EOY - 2025

ECSE Design

January 2025

Certified Scrum Master

October 2025

Mist WiFi

December 2024

Certified Wireless Technology

Specialist (CWTS)

March 2024

Mist Location

December 2024

Certified Wireless Sales Specialist

(CWSS)

March 2025

PROFESSIONAL EXPERIENCE

TekSynap Corporation, Wireless Engineer

• Execute comprehensive wireless surveys leveraging spectrum analysis technology to identify network issues, completing corrective action to enhance network performance

• Develop thorough network designs and diagrams tailored to support diverse environments, including hospital, office, factory, and warehouse spaces

03/2023 – present

Jacksonville, FL

• Install and integrate network infrastructure—including core and access switches, routers, and supporting equipment—across VA medical facilities as part of large-scale network modernization projects

• Collaborate seamlessly within a team environment, effectively communicating with colleagues to successfully complete large-scale projects upwards of 1.5 Million Square Feet

• Working in network closets and data rooms to mount hardware on existing racks, ensuring secure, code-compliant installation and proper environmental fit

• Identify open port assignments, verified network paths, and coordinated with engineering teams to introduce new networks into live environments without disrupting operations

• Oversee site progress, track completion milestones precisely, maintain document accuracy, and coordinate email communication with involved teams

• Perform inter-device cabling, uplink configuration, and physical connectivity testing to ensure full functionality before handoff

• Conduct in-depth reviews and meticulously prepare files to ensure strict adherence to the standards mandated by the Department of Veterans Affairs

• Attain consistently high levels of productivity by completing projects ahead of schedule, all while maintaining a stringent focus on minimizing errors Novitas Solutions, Inc., Senior Advisor

• Interpreted claims processing systems to identify claim edits/audits applied to determine reason for denials

• Regulated inquiries, escalations, and emails for my team of 10 people, ensuring all workload or provider callbacks are completed in a timely manner 03/2017 – 03/2023

Jacksonville, FL

• Facilitated trainings for 20+ people both in person/virtual on weekly subjects authored by myself or other Senior Advisors

• Achieved 100% scoring on customer, business, and critical quality standards for the three consecutive years

• Mentored multiple new hires after entry training to assist with every day job functions and responsibilities

• Protected PII/PHI with strong information security practices while abiding by HIPAA regulations

• Advised incoming callers of best solutions to fix issues with Medicare claims, financial inquiries, and coverage guidelines

• Identified and assess individual claims to be consistent with business requirements implemented by CMS

• Analyzed government/company websites, policies, and articles to provide knowledge and reference to our customers

EDUCATION

Fullstack Academy at University of North Florida, Cyber Security Bootcamp

• Cybersecurity program that provides a fundamental education on red and blue team skills

• Course work focused on principles of computing, networking, scripting, and security 02/2021 – 08/2021

• Instructor driven classes, paired learning with classmates, creating/working labs and CTFs to simulate an immersive environment

Contact this candidate