Operations and Project Manager candidate with MBA/DBA in progress

SAMANTHA M. ESTENSON, MBA

**** *. **** **. *****, AZ 85284 623-***-**** **********@*****.***

Professional Summary

I am a full-time online graduate student at Grand Canyon University pursuing my Doctorate in Business Administration. I am highly organized and excel at prioritizing and managing multiple projects while maintaining a calm, efficient, and professional demeanor. I have experience working in fast-paced professional environments and excel at staying organized while managing multiple priorities. I am skilled at coordinating projects from start to finish, collaborating with cross-functional teams, and ensuring tasks and operations run smoothly and efficiently. I bring strong attention to detail, communication, and problem-solving skills, and I am confident I would be an asset to any team. Skills Summary

Great attention to detail Excellent work ethic Time Management Sees big picture to maximize results Proficient communication Impeccable Leadership Highly Organized Analytical Skills Operations management Collaboration/ Relationship building Managing and Marketing Accountability/Adaptability Microsoft Office/ social media Passion for the industry Creativity Flexibility.

Education

Doctor of Business Administration October 2026

Grand Canyon University - Phoenix, AZ

I am confident in my ability to be as successful as possible within my degree program. Master of Business Administration December 2022

Grand Canyon University - Phoenix, AZ

Maintained a 3.4 GPA

Bachelor of Science: Interdisciplinary Studies December 2020 Arizona State University - Tempe, AZ

Majored in Interdisciplinary Studies, with a focus in Business Management and Organizational Leadership. Maintained a 3.3 GPA

Minor in Sports Business May 2019

University of North Dakota – Grand Forks, ND

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Experience

Stage Manager

Arizona Diamondbacks April 2025-December 2025

• Ensures the smooth execution of all on-field and in-stadium live elements during Arizona Diamondbacks home games, including National Anthem performances, mascot activities and other pre-game and in-game activities.

Game Entertainment Assistant (Game Crew)

Phoenix Suns & Mercury April 2019- August 2021, June 2022- May 2024

• Handle logistics for game operation during live NBA and WNBA games to maximize fan experience by managing performances from many entertainment groups including mascots Scorch and Gorilla, Suns Dancers, Hype Team, and hip-hop Squad.

• Assist with fulfillment of in-game entertainment components, including support for halftime, pre-game elements, quarter break and time out activities.

• Serves as Lead of Promotions by coordinating giveaway distributions, troubleshooting any logistical issues before live shot, and ensuring contestants receive memorable experiences at the Footprint Center.

• Assist with event set-up and breakdown, including distribution of promotional items and other equipment.

• Developed team communications and information for pre-game meetings.

• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Was able to fill in for managers at few games during their absence. Spray Tan Artist/ Receptionist

Perfect Tan March 2022- March 2024

• Provides clients with a custom air brush spray tan.

• Answered phone calls based on scheduling along with any salon inquires.

• Maintained a clean and organized salon to ensure customer satisfaction.

• Entrusted to handle confidential and sensitive situations in professional matter.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Restocked supplies and submitted purchase orders to maintain stock levels. Men’s Basketball Manager

University of North Dakota Athletics August 2018- March 2019

• Attend and work every practice and game for UND Men's Basketball. Role at each game varied.

• Filmed practice/games entirely and upload them to hudl.com for players to do film study.

• During all games, completed one of seven statistics sheets. o These consist of shot charts, get back records, opposing team shot charts, pass count per possession, half court ball pickup, and more. 3

• Run game clock and shot clock during practices.

• Fold, organize and distribute their warmup gear, uniforms, and practice attire for all 11 players and 6 staff members.

• Pack teams’ items for road trip games and get their uniforms prepared for that as well.

• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.

Athletic Marketing Intern

University of North Dakota Athletics August 2017- March 2019

• Create and sell student tickets to all UND athletic events.

• Social Media manager for student organizations, informs students about upcoming events, and promo items.

• (All platforms) -Social Media assistant for UND Football.

• All NoDak Nation social media (Same platforms as above).

• Performed for various sports, such as, Men's and Women's Basketball, Men's Football, Men's Hockey, Women's Volleyball, Softball, Cross Country, Track and field, and Women's Soccer.

• Lead of interns at all UND Men's Football games.

• Distribute programs to both home and away team, officials, and sports medicine group. As well as to scouts coming from different NFL teams.

• Set up sideline advertisement signs, set up extra special effects (such as inflatable helmets and CO2 cannons), and assist with in-game entertainment between quarters and at halftime.

• Lead program groups on and off field during intermissions.

• Performed office hours to help prepare for upcoming games, as well as transporting supplies to various athletic arenas.

• Increased demographic data to determine optimal targets, competitor offerings and tactics for persuasion.

Administrative Assistant/ Receptionist

Estenson Logistics LLC July 2016- July 2017

• Managed receptionist area and Handled shipping for corporate office.

• Created reports to be used to track drivers' attendance.

• Organized and scanned employee files into Therefore program.

• Provided administrative support to Human Resources which included handling supply orders for both local and distant locations.

• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

• Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.

• Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.

• Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.

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• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Volunteer Experience

• National Charity League (NCL) is an organization I was a part of for 7 years (2011-2018). In NCL I Partake in several different philanthropies, some of which include Feed my Starving Children, Hackett House, The Humane Society, and Saint Mary's Food Bank, just to name a few. Throughout this experience I held two officer positions which included Historian, and Publicist. Throughout my years in NCL I learned different leadership styles, proper etiquette, public speaking tactics, but most importantly how to give back.

• I have been a part of the Samaritan Feet non-profit where we host events to donate shoes to the less fortunate (2017-2020).

• The Cinderella Affair is a non-profit organization that donates formal wear to those in need for their prom. I have been a part of helping at the Cinderella affair for 4 years and counting (2016-2023).

Leadership Experience

• When working for UND Athletics, Men's Basketball in particular, I was given the opportunity to hold many leadership roles when it came to team management. I specialized in preparing all gear, shoe and practice bags for each individual player, as well as I guided other interns that hoped to one day be a part of the management side of the team (2018- 2019).

• Within my role as a game presentation assistant for the Phoenix Suns and Mercury, I have been given several leadership opportunities including the following: leader of promotion at each home game, helped assist in ensuring all aspects of Game Crew tasks were completed when we are given individual assignments, and many more notable experiences given to me by this organization.

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