Efficient Administrative & HR Support Specialist

Amber Leone

917-***-**** ***************@*****.***

Professional Summary

Highly organized and detail-oriented Administrative Assistant with over 8 years of experience supporting executives, union operations, and medical offices. Skilled in scheduling, correspondence, recordkeeping, and meeting coordination. Recognized for strong communication, multitasking, and problem-solving abilities in fast-paced environments. Dedicated to providing exceptional administrative and customer support that advances organizational goals and best practices.

Professional Experience

Administrative Assistant

Plumbers Local Union No. 1 – Long Island City, NY May 2020 – Present

Provide high-level administrative support to union officers and business agents, ensuring seamless daily operations.

Draft, prepare, and distribute official correspondence, notices, and reports to members and contractors.

Maintain confidential member databases, dues records, and mailing lists with accuracy and discretion.

Coordinate Executive Board, Membership, and Committee meetings, including agenda preparation and minute-taking.

Assist in processing collective bargaining agreements, project labor agreements (PLAs), and grievance documentation.

Manage all incoming communications — phone, email, and in-person — with professionalism and efficiency.

Support planning and logistics for training, negotiations, and membership engagement initiatives.

Office Assistant / Receptionist

Leading Edge Oral Surgery – Woodhaven, NY June 2018 – May 2020

Managed patient records, coordinated appointments, and maintained compliance with HIPAA regulations.

Supported HR with onboarding, document organization, and employee record management.

Organized & maintained filing and record-keeping systems to improve office efficiency and accessibility.

Handled data entry, insurance updates, and appointment reminders with precision and confidentiality.

Assisted with payroll and benefits documentation, ensuring accuracy and timeliness.

Managed front-desk operations, including patient check-ins, calls, and visitor assistance.

Supported coordination of staff meetings, events, and compliance-related documentation.

Education

Benjamin N. Cardozo High School, Bayside, NY - Regents Diploma (2013)

Technical Skills Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Quickbooks, Slack

Data entry and records management

Calendar and meeting coordination

Document preparation and correspondence

Database and file management

Customer service and communication

Human Resources administration

Maintaining employee records and confidential files

Assisting with payroll and benefits administration

Handling employee inquiries and office support and compliance with workplace policies

References

Available upon request.

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