Logistics Coordinator: Inbound Orders, Descriptions, and PIs

Résumé

Hendricks Holsborough

**** ******* ****, ******* ****, GA 30349

E-mail • **********************@*******.*** Contact • 678-***-****

SUMMARY OF QUALIFICATIONS

Detail-oriented and customer-focused logistics professional with 5+ years of experience in supply chain coordination, customer service, and inventory management. Skilled in optimizing workflows, resolving client concerns, and ensuring timely delivery of goods. Adept at balancing operational efficiency with exceptional customer satisfaction. Trusted liaison and team player capable of collaborating with multi-level management, producing superior results and the highest level of customer satisfaction.

PROFESSIONAL EXPERIENCE

Operations Coordinator – Buccaneer Inc

Enter and process customer orders accurately and efficiently within Business Central

Coordinate with customers and internal teams on order status and updates

Process accounts payable and receivable transactions

Assist with invoicing and reconciliation

Utilize Microsoft Dynamics Business Central for financial transactions and reporting

Resolve order discrepancies and ensure timely fulfillment

Customer Service & Logistics Associate – Arcadia Cold Storage

Maintain accurate logistics records by entering and updating inbound/outbound shipment data in the Blue Yonder system.

Prepare, organize, and distribute shipping documentation including Bills of Lading (BOL), shipment reports, and receiving paperwork.

Serve as the primary customer service contact, resolving inquiries, providing shipment updates, and ensuring clear communication with clients and carriers.

Coordinate delivery and pickup appointments to support efficient warehouse flow and minimize delays.

Support drivers and carriers with appointment adjustments, documentation needs, and issue resolution to keep freight moving smoothly.

Cross train across shipping, receiving, and customer service departments to support inventory control, office supply ordering, and daily administrative operations.

Maintain logs, manage email communications, and ensure all shipping/receiving documentation is properly filed and accessible.

Consistently meet strict deadlines by prioritizing workloads, organizing documentation, and coordinating time sensitive logistics activities.

Customer-Care Associate - Dodge Learning Resources

Managed front-end area, including responding and resolving customer inquiries and/or dilemmas

Identifies account irregularities and develop processes to prevent revenue loss within department

Create monthly productivity goals and conduct performance reviews to maintain high achievement levels

Accurately set-up displays for merchandising, to promote sales in various departments

Collect, sort, and label all factory items for inventory readings on day-to-day operations

CAREER CHRONOLOGY

Operations Coordinator Buccaneer Inc 05/2026 - Present

Customer Service & Logistics Associate Arcadia Cold Storage 09/2023 – 04/2026

Warehouse Associate Dodge Learning Resources 05/2023 - 08/2023

RELEVANT SKILLS

Proficient – Microsoft Dynamics, Blue Yonder System, Microsoft Office Suite: Word, Outlook and PowerPoint, Typing 35+ WPM, Fluent in English & Creole

EDUCATION

High School Diploma: Portsmouth Secondary School, Dominica, W.I. Grad: 2009

Associate degree: Dominica State College, Grad: 2012

Computer & Business Certification completed 08/2010

• References Are Available Upon Request •

Contact this candidate