Data Entry & CSR Professional Seeking Remote Opportunities

CHERYL KORN

Monroe, NC *****

***********@*****.*** / 704-***-****

WWW: Bold Profile

SUMMARY

Dynamic direct support professional focused on achieving measurable outcomes through the development and implementation of individualized care plans. Proven success in promoting inclusivity and enhancing client well-being through community integration and effective crisis intervention. Experienced data entry clerk and document verification. Familiar with HIPPA standards and procedures. SKILLS

• Client advocacy

• Personalized care

• Crisis intervention

• Behavior management

• Assistance with personal care

• Behavioral support services

• Client support coordination

• Support strategy planning

• Documentation compliance

• Client documentation manag

• Safety training

• Emergency procedures

• Record keeping practices

• Document management systems

• Accurate data entry

• Detail-oriented documentation

• Document preparation

• Time management

• Collaboration within teams

• Problem-solving capabilities

• Communication with families

• Verbal and written communication

• Non-verbal communication

• Staff mentoring

• Inclusivity initiatives

• Social skills development

• Compassionate caregiving

• Environmental safety

• Conflict resolution techniques

• Organizational multitasking

• Client support coordination

• Interdisciplinary collaboration

• Team training

• Effective communication

• Problem solving

• HIPAA compliance

• Multitasking and organization

• Charting and documentation

• Progress documentation

• Goal setting

• Appointment scheduling

EXPERIENCE

Direct Support Professional / Bayada Home Health 08/2013 - Current

• Assisted clients with daily living needs, enhancing self-esteem and contributing to overall wellness. Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.

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Encouraged and supported clients in recreational and leisure activities, fostering social interactions and combating loneliness.

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• Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.

• Streamlined documentation processes to improve efficiency and accuracy in reporting client information.

• Monitored progress and documented patient health status changes to keep care team updated. Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.

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Direct Support Professional / Union Diversified Industries 03/2013 - Current

• Developed and implemented individualized care plans based on client needs and goals. Monitored client progress, documented changes, and communicated updates to interdisciplinary teams to ensure coordinated care.

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Assisted clients in achieving personal goals by developing tailored care plans and facilitating daily skill-building activities.

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• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

• Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.

• Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

• Monitored clients to assess and report physical and behavioral changes to supervisors.

• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters. Implemented behavior management plans to effectively address challenging behaviors and maintain a safe environment.

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Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.

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Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.

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Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

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• Trained new staff on best practices in direct support services, ensuring compliance with regulations.

• Collaborated with families to establish effective communication channels regarding client care and progress.

• Advocated for clients' rights and needs, fostering a respectful and inclusive environment. Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.

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• Developed strong rapport with clients, facilitating trust-based relationships for effective support. 02/2002 - 03/2016

Exceptional Children Teacher Assistant/Exceptional Children Teacher Assistant/Exceptional Children Teacher Assistant/Behavioral Job Coach / Union County Public Schools Implemented individualized support strategies for students with special needs to enhance inclusivity and accessibility in the classroom.

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• Assisted lead teacher in developing and implementing lesson plans tailored to diverse learning styles.

• Facilitated small group instruction to increase student engagement and comprehension of core subjects. Supported classroom management by reinforcing behavioral expectations and fostering a positive learning environment.

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Collaborated with educators to assess student progress, providing targeted feedback to improve academic outcomes.

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Organized educational materials and resources, streamlining lesson preparation and maximizing instructional time.

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Provided timely feedback to students on their performance, allowing them to make adjustments for continued improvement.

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Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.

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• Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises. Facilitated classroom activities, focusing on tutoring students and reviewing their work to improve academic performance.

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• Tutored struggling students individually and in small groups to reinforce learning concepts. Conducted monitoring of student behavior across classes, labs, and field trips, ensuring safety and adherence to rules.

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• Delivered course instruction while collaborating closely with senior instructors to enhance student learning. EDUCATION

High School Diploma 1975

Spencerport Central School - Spencerport, NY

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