Operations & HR Support Specialist

RAHELA SIMRAN

*-*/**/*. ******** Colony, Nagaram, Medchal, Malkajgiri -500083.

Secunderabad. Telangana. India

+918********* simranrahela90@ gmail.com

I am looking for a challenging job with a rapidly growing organization that can provide me with a range of goals and job objectives within a contemporary and economical business setting. Comprehensive Problem solving abilities, enthusiastic to learn and immersed leadership qualities. Commitment to work assigned, easily adaptable to surrounding hard working attitude. Ability to work under pressure while maintaining positive attitude. High level integrity, accuracy and attention to detail. Excellent organizational, confident, self learning, follow up, strong interpersonal & communication skills. REEGALIX- GOOGLE UMM 14-8-2024 – 04-03-2025

SR Consultant - US Voice

Managed Google Ads campaigns and provided digital marketing solutions to clients. Analyzed customer needs to deliver tailored advertising strategies for business growth. Prepared and maintained comprehensive reports and data analyses using Excel sheets.

Collaborated with clients across EMEA and NA regions, ensuring excellent service and issue resolution. Proactively addressed customer concerns to improve satisfaction and retention rates. AMAZON

ERC SR Associate (S)-US Voice

21/07/2021 - 22/09/2022

Worked for Human Resources department in areas such as onboarding for US, EMEA and APAC region. Worked on the payroll system for the employees via creating the pay stubs. Creating the tickets for the medical claims for the employees. Maintaining the attendance and creating and adjusting the time in / time out for employees in My time tool. Worked for various HR services department like, payroll, Customer service, attendance. To establish a baseline for future improvements by training the new joiners in the team. To enhance the organization's and the department's reputation in the community. AMAZON

CS Associate (M)(S)- AMAZON

05/10/2020 - 10/05/2021

Worked for client service associate for US region employees to solve their production or payment related issues.

Acted as the point of contact between the third party and the customer. Address the customer complaints by raising the tickets in the internal system and keep track of the same Effectively interacted and managed stakeholders on various projects for the organization. REGAL ENTERPRISES

Business Development Executive.

06/01/2019 - 31/09/2020

Operations included assigning the job and evaluating tenders from the customers and assigning the contracts. Worked on the payslubs for the payroll.

Generated the reports and maintaining the attendance tool. Reporting the attendance and payroll details to higher department. Objective

PERSONAL SKILL

Experience

PGDCA (Post Graduate Diploma in Computer Application. Participated in Hardware & Networking Essentials workshop with JETKING Learning centre. Education

Osmania University (PGRRCDE)

MBA

80 %

2023

St Ann's Degree & PG College for Women's.

B.COM

88%

2020

Sri Sai Vignan Bharathi Junior College for Girls

Intermediate

75%

2017

Apollo Grammar School

SSC

6.8

2015

Date of Birth : 18/08/2000

Marital Status : Married

Nationality : Indian

Religion : Muslim

Gender : Female

English

Hindi

Telugu

Urdu

Photography

Internet Browsing

I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars. Place: Hyderabad.

Rahela Simran

Skills

Personal Details

Languages

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Declaration

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