Sales and Operations Support Specialist

Merveille N. Kanku

Stone Mountain, Ga. ***** 217-***-**** ***************@*****.***

OBJECTIVE

Seeking a position in selling, business promotion and the administration field. WORK EXPERIENCE

Amazon Warehouse – Stone Mountain, Ga. January 2023 – January 2025 Stow

Read work orders from computers to determine work assignments for packages and equipment.

Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise for shipping preparation.

Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.

Received, unloaded, opened, unpacked, or issue sales floor merchandise.

Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.

Determined proper storage methods, identification, and stock location for packages and equipment. MUDPIE – Stone Mountain, Ga. July 2022 – January 2023 Order Picker / Return Clerk

Received and processed incoming orders for materials, merchandise, and supplies.

Responsible for checking inventory records to determine availability of requested merchandise.

Received and responded to customer complaints in a calm and courteous manner.

Prepare invoices, shipping documents, and contracts for customers.

Filed copies of orders received and posted the orders in company records for compliance and easy access.

Recommended types of packing or labeling needed on order to customers.

Calculated and compiled order-related statistics and prepare reports for management daily. Walmart - Atlanta, Ga. November 2019 – January 2022 Stock Clerk

Removed merchandise from trucks as they arrived at the store.

Placed items on assigned shelves once scanned into inventory.

Priced and placed items as assigned.

Re-organized, unloaded, opened, unpacked, and stocked sales floor merchandise.

Collected shopping carts as needed, to ensure customer satisfaction and availability. EDUCATION

Diabena High School (D.R. Congo) 2010/2011

High School Diploma in Communication

Interactive College of Technology (Chamblee, Ga) 2022 ESL Certificate Level 4

SKILLS

Skilled in maintaining sensitive and confidential records.

Flexible and confident under pressure.

Competent, with demonstrated ability to transcend cultural differences.

Proficient team building qualities.

Ability to work with colleagues to achieve the common goal for the company and organization.

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