ANDREA KEMPTON
***- ***-**** **************@*****.*** GRANTS PASS, OR 97526
PROFESSIONAL SUMMARY
Skilled in large format printing and inventory management, with a strong background in customer service and team leadership. Adept at problem-solving and adapting to new technologies, bringing efficiency improvements and quality assurance to every task. Excited to use my expertise to support and grow in a new team environment. SKILLS
Excellent Customer Service Inventory Experience Quality Assurance and Control Corrective Actions Problem-Solving Skills Safety Protocols Team Leadership Teamwork and Collaboration Careful Consideration Binding and Finishing Techniques Large Format Printing Efficiency improvement EXPERIENCE
PRINT PROFESSIONAL, CASHIER, GRANTS PASS, OR
Staples, March 2024-April 2026
• Proficiently handled large format printing, including banners and signage.
• Monitored workflow throughout the entire production process from start to finish.
• Collaborated with clients to identify printing needs, develop solutions, and meet deadlines.
• Managed inventory levels effectively to minimize downtime due to supply shortages.
• Trained new staff members on proper operation of machines and safety procedures.
• Adapted quickly to changing technology in order to stay current with industry trends.
• Maintained clean and safe work environment by completing housekeeping assignments.
• Reviewed job specifications prior to beginning any project to ensure accuracy.
• Trimmed edges of books to size, used cutting machines, book trimming machines, and hand cutters. CASHIER, STOCKER, QUALITY ASSURANCE, GRANTS PASS, OREGON WinCo, April 2021-September 2023
• Operated cash register and accurately processed payments for groceries.
• Assisted with training and mentoring new team members.
• Demonstrated excellent customer service skills during every interaction in a friendly and professional manner.
• Restock shelves and maintained organized display areas.
• Assisted customers with locating items throughout the store when needed.
• Supported other departments within the store by providing assistance when they were short handed. CASHIER, FITTING ROOM CLERK, & PROCESSES, GRANTS PASS, OREGON Ross, October 2018-April 2021
• Operated cash register and accurately processed payments, returns, and exchanges.
• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
• Greeted and informed customers of products, giving a positive store experiences for satisfaction and loyalty.
• Utilized problem solving skills to effectively handle difficult situations.
• Identified fraudulent activities such as counterfeit currency or the stealing of goods.
• Kept up-to-date on new products, services, promotions, and pricing structures. ORDER PICKER, GRANTS PASS, OREGON
OOGP, December 2016-October 2018
• Adept at following safety guidelines while working on warehouse floor.
• Reported damaged products or safety hazards observed to immediate supervisor.
• Accurately picked orders from shelves and organized them for delivery.
• Adjusted inventory pick lists to reflect changes in customer orders. SANDWICH SPECIALIST, CLOSER, GRANTS PASS, OREGON
Subway, May 2016-December 2016
• Greeted customers in a professional and friendly manner.
• Prepared sandwiches according to customer requests and dietary needs.
• Followed food safety standards for sanitization and storage of food.
• Used thermometers to check food and refrigerator temperatures.
• Handled customer complaints by remaking sandwiches and issuing refunds.
• Maintained an open line of communication between team members to ensure smooth day-to-day operations.
• Upsold additional items to customers to increase revenue.
• Trained new employees in proper food safety procedures and sanitation regulations.
• Washed and sliced vegetables and stored unused ingredients in proper containers and fridges.
• Operated store registers and calculated cash drawer totals. PREP TEAM MEMBER & CLOSER, WILLOWS, CALIFORNIA
Round Table Pizza, December 2013-January 2016
• Communicated effectively with customers, supervisors, and team members.
• Performed opening and closing duties, including store cleaning and restocking. Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
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• Assisted new employees during training sessions.
• Utilized effective time management techniques to prioritize tasks and meet deadlines efficiently. HOUSE KEEPER, WILLOWS, CALIFORNIA
Baymont Inn, January 2013-December 2013
• Adept at following instructions from supervisors regarding specific cleaning tasks.
• Customized cleaning services for clients by making changes for guest satisfaction.
• Enforced strict compliance with hotel policies concerning guest privacy and security measures.
• Exercised great attention to detail when inspecting areas for dirt or stains before cleaning.
• Dusted, mopped, and vacuumed to maintain a clean and safe environment.
• Checked room appliances for proper functionality.
• Utilized excellent customer service skills when interacting with guests during work hours. EDUCATION
HIGH SCHOOL DIPLOMA
Willows High School, June 2012
REFERENCES
References available upon request
LANGUAGES
• English