Multidisciplinary Operations and HR Specialist

KIM

CLARK

Multidisciplined, business, professional with proven success in human resources, payroll, accounting, customer service, and operational management

832-***-**** ************@******.***

2902 Rust Avenue, Texas City, TX 77590

Accomplished administration and operations professional with extensive experience supporting human resources, payroll, accounting, customer service, and executive leadership functions. Proven ability to manage financial processes, coordinate recruitment and employee relations activities, oversee complex projects, and improve operational efficiency while maintaining exceptional service standards and regulatory compliance. Experience

Volunteer Coordinator

Galveston County Food Bank Texas City, TX 02/2022 — Present Recruited, trained, and supervised teams of 10 to 40 volunteers daily, increasing program efficiency and improving service delivery.

Developed and implemented volunteer policies, procedures, and training materials to ensure compliance with organizational standards and industry best practices. Coordinated volunteer scheduling, assignments, and coverage across multiple programs, significantly improving operational efficiency and volunteer participation. Served as the primary liaison between volunteers and staff, fostering effective communication, teamwork, and a positive volunteer experience.

Maintained accurate volunteer records, tracked hours, and prepared comprehensive reports to support program evaluation and organizational goals.

Maintained court-ordered community service records, tracked hours, and reported compliance directly to the courts as necessary.

Assisted in recruiting new volunteers through community outreach, events, and partnerships. Treasurer

Chaparral Recreation Association Dickinson, TX 05/2010 — 09/2017 Managed full-cycle payroll, ensuring timely and accurate payment while maintaining strict compliance with federal and state regulations.

Oversee accounts payable and accounts receivable, processing invoices, reconciling statements, and maintaining accurate financial records.

Provided excellent customer service by addressing member billing inquiries, processing payments, and resolving account discrepancies.

Collaborated with vendors, staff, and members to maintain smooth financial operations and enhance the overall member experience.

Executive Assistant

Mextique Homes Texas City, TX 04/2004 — 09/2012 Manage the preparation, organization, and submission of construction bids, ensuring accuracy, compliance with project requirements, and on-time delivery for multiple residential projects. Oversee accounts payable, accounts receivable, invoicing, and billing activities, maintaining accurate financial records and supporting consistent cash flow management. Coordinated scheduling and daily operations for multiple construction crews and subcontractors, improving project efficiency and minimizing delays.

Supported executive leadership with calendar management, client relations, project coordination, and strategic administrative functions.

Human Resources Assistant

Sterling Chemicals Texas City, TX 08/2000 — 04/2004 Supported the Human Resources Director in daily operations, workforce planning, and the implementation of strategic HR initiatives.

Administered employee benefits programs for 500+ employees, including health insurance, retirement plans, leave administration, and wellness initiatives, ensuring accurate enrollment and compliance. Coordinated full-cycle recruitment activities, including job postings, applicant screenings, interview scheduling, and candidate communications, contributing to timely hiring efforts. Facilitated onboarding and orientation programs for new hires, improving employee readiness and supporting a positive transition into the organization.

Served as a liaison between employees and management, responding to HR-related inquiries and fostering effective communication across departments.

Education

University of Texas at Arlington, 09/1990 — 12/1994 Communication

Skills

Customer Service & Member

Relations

Payroll Administration Employee Benefits Administration Employee Relations & Conflict

Resolution

Scheduling & Project Coordination Budget Tracking

Volunteer Experience

PTO President

Vice President, Athletics Booster Club

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