Data Entry and Admin Specialist in Public Health
Resume:
Farzana Afroz
********@*****.***
Summary
Detail-oriented administrative and data management professional with 9+ years of experience supporting public health programs, compliance documentation, and operational recordkeeping. Experienced collaborating with cross-functional teams to ensure data accuracy, audit readiness, and compliance with federal and organizational standards. Proficient in Salesforce, Excel, SharePoint and multiple data management systems.
Experience
Substitute Teacher
Prince William County Schools Aug 2025 – Present
Help Students at classroom with academic & health education
Support administrative work.
Program Support Specialist
US Committee for Refugees & Immigrants (USCRI) – Arlington, VA Sep 2022 – Mar 2025
Entered and maintained data in internal systems, ensuring accuracy, completeness, and timely updates of operational records.
Managed documentation and project files through SharePoint and OneDrive, improving accessibility and record tracking.
Served as a key liaison between internal stakeholders and leadership to improve administrative efficiency and client service.
Managed client data, case referral & acceptance using Salesforce and Apricot CRM; ensured case documentation compliance aligned with ORR requirements.
Refugee Regional Health Officer (RRHO)
US Committee for Refugees & Immigrants (USCRI) – Arlington, VA Jun 2022 – Sep 2022
Oversaw health vendor performance, coordinating medical screenings for over 6,000 refugees and immigrants to ensure timely and accurate healthcare delivery.
Evaluated Local Health Departments for cost-effectiveness and compliance, providing recommendations to optimize public health interventions and services.
Coordinated with federal and local partners to streamline Refugee Medical Assistance (RMA) benefits, improving access to care for refugees and immigrants.
Compiled and submitted compliance and performance reports to the Office of Refugee Resettlement (ORR), ensuring full compliance with program guidelines and regulations.
Epidemiologist
DC Health Department, Maxim Healthcare Washinton. DC Sep 2021 – Mar 2022
Led epidemiological investigations and managed vaccination clinics, utilizing data-driven strategies to target under-vaccinated communities in DC.
Supported data collection and quality assurance via REDCap; analyzed epidemiological data to support surveillance efforts.
Performed correct data entry into the data base, visual data analysis with Power BI to communicate COVID-19 trends and vaccination coverage with documentation & reporting.
Coordinated stakeholder meetings with healthcare providers and NGOs, ensuring clear communication and actionable outcomes to optimize vaccine management.
Public Health Advisor
Center for Disease Control (CDC), Loyal Source Government Service, VA Nov 2020 – Sep 2021
Provided public health consultation on COVID-19 screening and prevention strategies at Dulles International Airport, helping reduce health risks for incoming travelers.
Coordinated multi-agency public health responses during infectious disease outbreaks, ensuring the timely implementation of emergency protocols.
Developed strategic partnerships with local and federal agencies to enhance emergency response and prevention initiatives.
Monitored and reported data entry using the QARS system, ensuring high data quality and FDA & HIPAA compliance.
Patient Engagement Associate
Novant Health, Manassas, VA Jan 2019 – Apr 2020
Greeted and directed patients and visitors, ensuring a welcoming and supportive experience.
Served as first point of contact for patients and visitors, delivering welcoming and professional service.
Answered phones and email inquiries, scheduled appointments for general health services & data entry of patient’s information.
Administrative Specialist
American Red Cross, VA Jan 2017 – Dec 2018
Supported program communications, scheduling, and community engagement logistics.
Assisted with data entry, correspondence, and preparation of public health outreach reports.
Conducted mail correspondence, supported community outreach logistics, and prepared daily documentation.
Education
University of New England, Biddeford, ME Master of Public Health
Dhaka Dental College, Bangladesh Bachelor of Dental Surgery
Skills
Data Accuracy, Salesforce, Apricot, CRM, RedCap, SharePoint OneDrive Microsoft Office Suite (Word, Excel, PowerPoint),Power BI, STATA
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