Operations & Data Systems Specialist

William Simkhaperez

******************@*****.*** 646-***-**** in/williamstevenperez

SUMMARY

Program Operations and Data Systems professional with 4+ years of experience supporting cross-functional initiatives, operational reporting, process improvement, and stakeholder coordination across nonprofit and education-focused organizations. Experienced in managing operational workflows, improving reporting accuracy, standardizing processes, and supporting leadership decision-making within fast-paced environments.

SKILLS

Program & Operations Coordination • Cross-Functional Leadership • Stakeholder Communication • Operational Reporting & Dashboards • Data Quality & Validation • Process Improvement & Workflow Management • Documentation & SOP Development • Excel • Tableau • Salesforce & Apricot 360 • SQL • PowerPoint & Word

EXPERIENCE

Founder & Operations Consultant

Our Data Bridge June 2025 - Present, New York, NY

•Designed operational reporting systems and workflow structures for nonprofit organizations to improve data visibility and reporting consistency.

•Developed dashboards, reporting templates, and standardized documentation processes to support leadership decision-making.

•Coordinated cross-functional reporting needs between program, operations, and leadership stakeholders.

•Supported organizations in improving operational efficiency through data organization and process standardization.

Data Analyst & Project Coordinator

Counseling In Schools October 2024 - Present, New York, NY

•Managed operational reporting processes supporting student services and program monitoring across 40+ schools.

•Coordinated data and reporting workflows between school leadership, program teams, and operational stakeholders.

•Improved reporting accuracy and operational consistency by implementing data validation procedures and standardized reporting practices.

•Designed and implemented organization-wide data collection policies and staff guidance materials to improve reporting compliance and workflow efficiency.

•Maintained reporting documentation and standardized operational processes across multiple departments and stakeholders.

Coordinator of Data Collection & Analysis

Community Mediation Services June 2023 - October 2024, New York, NY

•Supported organization-wide operational reporting and data management processes across multiple programs.

•Standardized data collection procedures and reporting workflows to improve consistency and accessibility.

•Collaborated with leadership and cross-functional stakeholders to support operational decision-making and reporting needs.

•Analyzed program and service data to identify operational trends and support strategic planning efforts.

Special Project & Executive Assistant

Brooklyn Community Services August 2021 - June 2023, New York, NY

•Coordinated operational and administrative projects supporting executive leadership and program teams.

•Conducted data analysis and program research that contributed to over $50,000 in additional funding opportunities.

•Improved reporting accuracy and operational organization through structured data validation and documentation practices.

EDUCATION

Google Data Analytics Professional Certificate Bachelors in Analytical Philosophy

Coursera • 2022 Queens College • Queens, NY • 2021

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