Executive Assistant and Administrative Professional

Manal Kamal El-Din

**** *** ****** **, ********, AB, T5X 4Y8 ********@*****.*** 780-***-****

Summary of Qualifications

Administrative professional with over 20 years of experience

Fluent French and English speaker, with ability to communicate, read and write in both languages

Experience in working in Accounts Payable for the public and private sectors.

Proficient at quickly and effectively using software such as Systems Applications and Products (SAP), Oracle and Yardi to gather, input and analyze data.

Skilled at creating reports, forms and spreadsheets on Microsoft Word and Excel to support business needs.

Efficient and accurate at handling all types of correspondence, reporting and documents.

Managing calendars, scheduling meetings, and coordinating travel arrangements

Flexible team player with the ability to work in a fast-paced environment, independently, meeting all deadlines.

Education

Bachelor of Arts in Simultaneous Translation (French), 1985 University of Al-Azhar, Faculty of Humanitarian Studies, Cairo, Egypt.

Work History

Ministry of Transportation and Economic Corridors

SafeRoads Alberta/ Justice Ministry since April 2025

Edmonton, AB. September 18, 2023 – September 19,2025

Executive Assistant

Represent the company brand through professionalism, service excellence, and attention to detail.

Assist leadership with administrative tasks, reports, and special projects.

Schedule and support meetings, including boardroom setup and video conferencing.

Maintain confidentiality and professionalism in all client interactions.

Manage client requests such as meeting bookings, catering, and boardroom arrangements.

Coordinate onboarding and offboarding of tenants, lease agreement, access cards, welcome packages, and workspace setup.

Greet clients and guests professionally and ensure a consistent, welcoming experience.

Serve as the primary point of contact for executive tenants, delivering polished, white glove service.

Managed the Executive Director's calendar. Coordinated, composed and/or edited general correspondence.

Tracked and followed-up on requests assigned by the Executive Director.

Made decisions and initiated actions for day-to-day administrative operations within the office.

Performed accounts payable tasks including payment of invoices for the branch in 1 Government Xperience (1GX). Verified phone/cell phone bills (through Electronic Payment System).

Provided necessary information to the branch relating to staff development, organization charts, floor plans and assets tracked by reviewed the inventory on a regular basis to ensure accuracy of information. Maintained the branch leadership vacation schedules.

Monitored stock and ordered office supplies.

Processed monthly Hybrid Work report for the branch

Created and updated recruitment documents (Staffing Requests, Hiring Restrain criteria, Job Descriptions and Organizational Charts) and created Job requisitions for

Managed office maintenance requests

Coordinated and tracked mandatory training and development requirements for staff.

Supported onboarding and off-boarding activities.

Provided IT supported coordination to staff for equipment, software, network accessibility, and other systems.

Supported the Branch with general administrative tasks

Served as the Workplace Administrator (WPA) for the Branch. This included providing necessary information and interpretation to the Branch concerning 1GX, financial processed or other HR policies or directives such as travel, 1GX position management, recruitment, payroll and benefits requirements etc.

Served as the worksite contact for staff commencements, terminations, vacation/illness matters

Provided training, assistance, and supported related to financial procedures in the Branch, 1GX matters, BERNIE, and other related matters

Supported the Executive Director in fiscal planning and management. This includes maintained the Branch's financial system and monthly branch reports to monitored and forecast expenditures by updating detailed spreadsheets that tracked budget program codes and maintained appropriate budget and expense recorded

Supported budget preparation activities for the Branch and coordinated the financial activities for the office, including invoice tracked and payment, maintenance of financial reporting systems, and assisted with time reporting.

Reviewed invoices (e.g., contract/membership payments) and expense claims submitted to the Executive Director for signature, ensuring departmental guidelines are followed

Performed accounts payable functions. This includes Payment of invoices for the Branch

Reconciliation of procurement cards and expense reports.

Responsible for the reviewed appropriate coding, and approval, for the purchases and payment of administrative invoices, including travel, supplies, fixed asset, and repairs.

Monitored accounts payable and expense accounts to ensure accuracy and that they remain within budget allocation.

Coordinated Monthly Reporting Requirements for the Branch including Hybrid and Performance Reporting

Maintained branch administration recorded such as organizational charts, staff contact lists, floor plans, position vacancy listing etc

Maintained a recorded management system for the branch in SharePoint and the M Drive

Served as the Action Request Tracked System (ARTS) Coordinator for the Branch. This includes:

oBringing significant items to the Executive Director's attention

oCoordinated tracked assigning, and initiating action requests in the ARTS in relation to ministerial correspondence, ED, ADM, DM and Minister briefings etc

oReviewed AR drafted by the Branch accuracy and adherence to the department

oCopy-editing AR responses ensuring the information is accurate, free from typos, grammatical and formatting errors Researching previous ARs, gathering relevant pieces of information to coordinated a response on a specific topic and requires a general knowledge of branch's program policies and relevant issues

Monitored office supply inventory monthly and ordered supplies on an as needed basis to ensure everyday supplies are stocked (XEROX maintenance, cartridge requests and returns)

Coordinated the publishing of SafeRoads citations to Canadian Legal Information Institute (CanLii). Including redaction, formatting, prepared for publication.

Alberta Motor Association

Edmonton, AB. May 29, 2023 – August 31, 2023

Account Payable Technician

Recorded and processed different types of invoices including Club Assistant, Insurance, Property Management.

Created and verify batches for approval.

Follow up on invoices submitted for attestation.

Processed corporate credit card statements and employee expense claims

Enter and upload invoices into system

Tracked expenses and processed expense reports

Prepared and processed electronic transfers and payments.

Prepared and perform check runs.

Posted transactions to journals, ledgers, and other recorded

Maintained vendor files.

Alberta Health

Edmonton, AB. April 17, 2023 – May 26, 2023

AS4 Administration

●Provided general day-to-day administrative support and assistance to help maintain the office information and workflow.

●Acts as Service Request Coordinator for ordered software and access to computers for the branch staff.

●Ordered supply for the branch and maintained the supply room.

●Maintained photocopiers and printers.

●Maintained office filing and created various administrative/meeting folders and binders.

●Assisted with tracked of branch information including bring forward items, branch recorded and coordinated with appropriate personnel from other branches to ensure correspondence is securely recorded, actioned, completed within departmental guidelines.

●Back-up liaison with Human Resources and Pay & Benefits staff, including prepared timely submissions of payroll documents, follow-up and finalization of performance appraisals, commencement/termination documents, position transactions, staff transactions, and benefit inquiries. Approved or reviewed on-line time sheets.

●Communicated Human Resources issues, including personnel documentation, termination, opportunities, and other administrative issues to the branch in a timely manner. Worksite contact plays an important role in assisting employees to ensure they receive the most effective and efficient individualized service possible.

●Back-up for maintained the Executive Director’s calendar, which consists of scheduling multiple meetings,

●Prepared and acquiring background information or briefings to compile Executive Director’s daily meeting packages.

●Coordinated meeting rooms and resources, coordinated prepared and distributed meeting materials.

Alberta Motor Association

Edmonton, AB. December 22, 2022 – February 17, 2023

Account Receivable Technician

●Recorded and processed accurate and complete financial and operational data and reports within established timeframes.

●Calculated recorded or processed financial data

●Prepared customer invoices based on accounting procedures.

●Researching and investigating discrepancies in invoices to determine the accuracy of charges.

●Matching payments to invoice numbers or sales ordered

●Handled customer inquiries regarding billing issues

●Managed an Accounts Receivable ledger and Accounts Receivable files

●Processed and recorded transactions.

●Maintained Customer files.

Alberta Motor Association

Edmonton, AB. June 8, 2022 - October 14, 2022

Account Payable Technician

Recorded and processed different types of invoices including Club Assistant, Insurance, Property Management.

Created and verify batches for approval.

Follow up on invoices submitted for attestation.

Processed corporate credit card statements and employee expense claims

Work collaboratively and effectively as part of a team.

Enter and upload invoices into system

Tracked expenses and processed expense reports

Prepared and processed electronic transfers and payments.

Prepared and perform check runs.

Posted transactions to journals, ledgers, and other recorded

Maintained vendor files

Children Services

Edmonton, AB. March 16, 2022 - May 17, 2022

Recorded Management Clerk

●Participated in the Historical Scanning to Standard Project, which aimed to digitize all Children Services paper recorded

●Prepared paper recorded to send to external vendor for scanning

●Completed the recorded inventory form with the required information (Child ID number, Child Name, Number of Volumes, and date range of each volume)

●Updating the file information in CICIO, an internal information management platform used to store case file information.

Dental Choice

Edmonton AB. January 07, 2022 - February 04, 2022

Accounts Payable Clerk

●Data entry into QuickBooks for Ap invoices

●Responded to general email inquiries

●Managed employee expenses and monthly mileage

●Managed independent contractor invoices

●Completed filing as required

●Created new vendors and updated old vendors.

WSP

Edmonton, AB. October 07, 2021 – November 12, 2021

Facilities coordinator

●Provide support to Facilities Administrative Specialist

●Assisted with any facility moves, restructures and restocking

●Assisted with all matters relating to contractor, maintenance and repairs,

●Support client and tenant events such as networking sessions or appreciation events.

●Maintain accurate digital records.

●Manage petty cash, invoices, and vendor payments.

●Prepare and track client and tenant agreements, renewals, and related documentation.

●Managed and distributed ad-hoc requests for assistance from the business and other team members

●Liaison with the building owner to communicate day-to-day issues that arise

●Managed and delegate security access system and office asset such as workstations, offices, staff lockers, parking of company and employee vehicles.

Morguard

Edmonton, AB. June 29, 2021 – October 06, 2021

Receptionist (Temporary)

●Handled Customer and Tenant calls and inquiries

●Managed incoming and outgoing mail/ Faxes/ couriers

●Ordered office supplies

●Coordinated maintenance of office equipment

●Dispatch tenant requests/ work ordered using service link or email

●Provide administrative support to all departments

●Maintained receipt of tender documents and tracked receipt dates/times

●Processed and tracked utility invoices

●Coordinated conference facility booking for Scotia Place

The Family Centre

Edmonton, AB. September 2019 to December 2019

Administrative Assistant (Temporary)

●Processed service providers timesheets for different programs

●Edited and processed client’s Progress Reports and verified that all important information matches the information in the database.

●Updated tracked spreadsheet for the appropriate program

●Applied file restrictions passwords for all created forms and reviewed reports

●Conducted electronic file audits and recorded any missing documents in a spreadsheet

●Created/edited fillable forms in Word for all program areas

●Recorded inventory, checking scanned counselling reports in EDR before shredding.

Capital Region Housing

Edmonton, AB. January 2017 to March 2018

Accounts Payable, Applications & Maintenance Clerk III

●Responsible for reviewed applications for completeness and evaluating the eligibility of applicants based on the criteria set out in the Social Housing Accommodation Regulation.

●Awarded the points as set out in the regulation based on the applicant household’s circumstances and determined whether the household can be placed on the waitlist.

●Responsible for maintaining my file load in addition to keying in new applications as assigned within a set time.

●Received and reviewed vendor invoices.

●Ran and mailed checks for vendors and employees as required.

●Reviewed and entered Third Party cheques to the system and running a report.

●Handled the cashier counters, receiving monthly rent from tenants.

●Created excel sheets for parking spaces for over 500 properties.

●Using Excel, divided the responsibility of lighting between EPCOR and Capital Housing.

●Used Yardi software to manage financials, property and applications.

●Created forms for pest control outlining preventative measures and control to be sent to tenants and updated work ordered for unit maintenance.

Gulf Reservoir Modelling Technology

Abu Dhabi, UAE. December 2014 – July 2016

HR / Training Coordinator

Support client and tenant events such as networking sessions or appreciation events.

Maintain accurate digital records.

Manage petty cash, invoices, and vendor payments.

Prepare and track client and tenant agreements, renewals, and related documentation.

Prepared, facilitated, monitored, evaluated, and documented training activities.

Responded to employee inquiries on related HR topics.

Maintained department recorded confidential files.

Organized, developed, and sourced training programs to meet specific training needs.

Developed training aids such as manuals and handbooks and handled logistics for training activities including venues and equipment.

Provided feedback to program participants and management team about training courses and maintained candidate training recorded

Established and maintained relationships with external training instructors.

Managed and maintained in-house training facilities and equipment.

Ensure boardrooms are clean, stocked, and technology ready for meetings.

Order and manage office, kitchen, and cleaning supplies.

Coordinate couriers, mail, and deliveries.

Greet clients and guests professionally and ensure a consistent, welcoming experience.

●Responsible for creating the annual Corporate Social Responsibility action plan

Stantec Canada

Edmonton, AB. October 2010 - April 2014

Accounts Payable Technician

●Processed accounts payable weekly (data entry, verification, reconciling, updating).

●Set up new vendors using Oracle.

●Updated the spread sheet for Canadian and US books.

●Retrieved invoices for auto-withdrawals vendors from websites daily and sent for processed

●Wired transfers entered online at bank and placed with Financial Reporting.

●Assisted accounting department with payment batches including checks, direct deposit, and wire in an efficient and timely manner.

Status of Women Canada

Edmonton, AB. January 2009 - September 2010

Bilingual HR Administrative Assistant (French/English)

●Coordinated financial administration services systems and procedures for handled grants and contributions.

●Monitored applications for grants and regional offices including receipt, recommendations, approval, and interim and final reports.

●Booking meetings and special events, and travel arrangements for the regional manager.

●Managed the administrative and financial activities for the region and monitored the budgetary expenditure in alignment with Treasury Board Financial Policies and Directives.

●Assessed the effectiveness of grants and contributions activities and provided feedback and recommendations for improvement.

●Wrote letters and e-mails on behalf of the region to communicated information needed by clients/organizations using both English and French.

Health Canada Non-Insured Benefits

Edmonton, AB. January 2008 - December 2008

Receptionist

●Maintained precise record of all vendor payments

●Provided administrative support services such as typing, photocopying, and filing.

●Managed client information as well as manual and electronic files.

●Monitored tax liabilities and ensure tax liabilities are paid on time

●Responsible for paying and keeping record of all invoices

●Keep tracked of all company credit card spending and make payments on credit accounts.

●Analyze all accounts on a monthly, quarterly, and annual basis to ensure payment accuracy.

●Work collaboratively with various departments to perform accounting audits.

●Prepared and mail all required tax documents

●Research and approve new vendors and create new vendor accounts.

●Greeted clients and directed them, in both English and French.

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