Outgoing Customer Service Professional with Experience in Fraud

Rozilynn Jalomo

My name is Rozilynn and I'm very outgoing, I'm dependable, I'm a hard

worker. I love to strive to be the best employee I can be. I have lots of experience in customer service as well.

411 lozano street unit B3-6

Harlingen TX, 78550

956-***-****

Rozilynnjalomo2002@gmail.c

om

EXPERIENCE

Panda express- crew member

02/15 - PRESENT

I work as a crew member serving customers and making sure they get the help they need and making sure that I take care of each customer that walks in providing them great customer service.

ACT — Customer service representative

05/2022 - 10/2024

I worked in the fraud department and I had to handle about 60-80 calls a day. I help with disputes and claims for customers' accounts. I worked with multiple systems such as windows, teams, excel, and zoom for meetings. EDUCATION

Triumph public school-Diploma

05/2020

SKILLS

-Customer service

-Microsoft

-Excel

-Data entry

-Multitasking

-Strong computer skills

-Great communicator.

LANGUAGES

English.

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