Detail-Oriented Administrative Professional with Data Skills

Lisa Stanley

210-***-**** *************@*****.*** linkedin.com/in/LisaAStanley

SUMMARY

Detail-oriented and highly organized professional with extensive experience in remote customer service, data entry, administrative support, and records management. Proven ability to accurately enter, verify, update, and maintain confidential information across multiple software platforms while meeting productivity and quality standards. Skilled at identifying discrepancies, maintaining digital records, multitasking in fast-paced environments, and working independently in remote settings. Strong commitment to data accuracy, security, and efficient task completion. EDUCATION

Northwest Vista College

Associate of Science Expected December 2026

NPower

Tech Fundamentals Certification December 2022

EXPERIENCE

Licensed Insurance Agent July 2025 – April 2026

Foundever Remote

• Entered, updated, and maintained customer information across multiple software platforms.

• Verified policy details and corrected information discrepancies to ensure data accuracy.

• Processed high volumes of customer records while meeting performance and quality metrics.

• Utilized dual-monitor systems and multiple applications simultaneously to complete tasks efficiently.

• Maintained detailed documentation of customer interactions and account updates.

• Followed company procedures for data security and confidential information handling.

• Collaborated with team members through Microsoft Teams and other communication platforms.

• Demonstrated strong attention to detail while managing customer accounts and policy information. Licensed Realtor 2009 – Present

Coldwell Banker D’Ann Harper, REALTORS

• Maintained accurate client records, appointment schedules, and transaction documentation.

• Managed 20+ client accounts simultaneously while ensuring all information remained current and complete.

• Updated databases and digital records with client communications and transaction details.

• Scheduled appointments, coordinated follow-ups, and maintained organized digital files.

• Reviewed documentation for accuracy and completeness before processing transactions.

• Assisted clients with inquiries while maintaining professionalism and confidentiality. Licensed Insurance Agent 2023 – April 2024

Foundever Remote

• Entered and maintained policyholder information in company databases.

• Verified customer records and corrected data discrepancies as needed.

• Processed customer account updates while maintaining high accuracy standards.

• Navigated multiple software systems simultaneously in a remote work environment.

• Documented customer interactions and maintained accurate records.

• Followed established company procedures and compliance requirements. Unit Clerk 2005 – 2007

Warm Springs Hospital

• Transcribed physician orders and maintained accurate patient records for 40+ occupied beds.

• Reviewed daily schedules for accuracy and uploaded information for medical staff access.

• Managed medical records in compliance with HIPAA regulations.

• Verified insurance information and updated patient documentation.

• Scheduled appointments and coordinated patient services across multiple departments.

• Maintained organized records and ensured timely processing of documentation. TECHNICAL SKILLS

Data Entry

Database Management

Records Maintenance

Administrative Support

Microsoft Office Suite

Digital File Organization

Accuracy & Attention to Detail

Information Processing

Remote Work Experience

Time Management

Quality Assurance

Customer Service

Multi-System Navigation

Confidential Information Handling

Problem Solving

Team Collaboration

Microsoft Office (Word, Excel, Outlook)

Records Management

Data Verification

Document Management

Remote Collaboration

Microsoft Teams

Multi-Line Phone Systems

Information Technology

CERTIFICATIONS

CompTIA ITF+

Google Project Management Certificate

ITIL Foundation

CORE QUALIFICATIONS

Data Entry & Data Verification; Database Management; Records Maintenance; Administrative Support; Microsoft Office Suite; Digital File Organization; Accuracy & Attention to Detail; Information Processing; Remote Work Experience; Time Management; Quality Assurance; Customer Service; Multi-System Navigation; Confidential Information Handling; Problem Solving; Team Collaboration

Contact this candidate