ZAMIYA C. STANFORD
*** ********** **** • Forney, Texas Kaufman 75126 • 430-***-**** • ****************@*****.*** OBJECTIVE
Compassionate and dependable professional with a background in scheduling coordination, youth and family services, emergency shelter care, transitional living programs, and warehouse operations. Certified in Phlebotomy, CPR, and Basic Life Support (BLS), with a passion for helping others and creating positive experiences for those in my care. Known for building strong relationships, remaining calm in fast-paced environments, and providing support with professionalism, empathy, and attention to detail. Eager to bring my strong work ethic, patient-centered approach, and diverse experience to a healthcare team committed to delivering quality care.
WORK EXPERIENCE
Schedule Coordinator
Uslbm LLC Holdings, Farmers Branch, Texas Dallas 09/2022 - 03/2025
Managed daily scheduling for clients, staff and departments. Ensuring efficient and organized calendar coordination.
Scheduled, confirmed, rescheduled, and canceled appointments while maintaining accuracy and professionalism.
Communicated with clients and team members via phone, email, and in-person to coordinate scheduling needs.
Resolved scheduling conflicts.
Maintained accurate records and updated scheduling systems or databases in real time.
Provided high-level customer service while handling inquiries and front desk responsibilities.
Supported general administrative tasks including data entry, filing, and office organization. Warehouse Associate
Amazon Ware House (Chalk Hill), Dallas, Texas
01/2020 - 09/2022
Packaged customer orders accurately and efficiently according to company standards and shipping guidelines.
Verified items for correct quantity, quality, and condition before packing and shipment.
Operated packing equipment and handled materials such as boxes, tape, labels, and protective packaging.
Scanned and processed orders using warehouse management systems to ensure proper tracking and fulfillment.
Maintained productivity goals while meeting strict deadlines in a fast-paced environment.
Followed safety procedures and maintained a clean, organized workstation.
Assisted with general warehouse duties including sorting, labeling, and inventory organization.
Worked collaboratively with team members to ensure timely and accurate order fulfillmen. Direct Care Staff
Jonathan’s Place, Garland, Texas Dallas
06/2017 - 01/2020
Provided direct care and daily support to children and youth in a residential shelter for abused and neglected populations.
Maintained a safe, structured, and supportive environment while using trauma-informed care practices.
Assisted with daily routines including meals, hygiene, education support, and recreational activities.
Monitored behavior and ensured the safety and well-being of all residents in accordance with facility guidelines.
Built supportive, professional relationships with children while promoting emotional stability and trust.
Documented daily observations, incidents, and behavioral changes accurately and in a timely manner.
Collaborated with case managers, social workers, and staff to support individualized care plans.
Responded to emotional and behavioral crises using de-escalation techniques and facility protocol. EDUCATION
Poteet High School Mesquite Texas 2011 - 2014
East Field Community College Mesquite, Texas Dallas 2025 - 2026 SKILLS
Venipuncture & capillary blood collection techniques
Patient identification and specimen labeling accuracy
Infection control and OSHA bloodborne pathogen compliance
Proper use of PPE and sterile clinical procedures
Specimen handling, processing, and laboratory preparation
Knowledge of anatomy and circulatory system basics
HIPAA compliance and patient confidentiality
Electronic health record (EHR) documentation and data entry
Strong patient communication and customer service
Trauma-informed care and calming anxious patients
Time management in fast-paced clinical environments
Attention to detail and accuracy in clinical procedures
Team collaboration with healthcare professional
LICENSES AND CERTIFICATIONS
NHA Phlebotomy 2026-2028
AHA CPR 2025-2027
AHA BLS 2025-2027