Customer Service & Operations Professional Seeking Growth

Sarah E. Clark

**** ******* ** ******* ** *****

***************@*****.***

Dedicated, determined, and dependable employee that is looking for a better more stable position in a company that offers growth and development. Fast learner with a higher than average skill set of learning new software, eager and willing to help all those that I am able to.

Work experience

February 2023 -Present

Postion: Call Center Rep Through Concentrix

Duties: Answer all calls that come through and help the customers with issues they are having using the projects card or make payments.

October 2022 - December 2022

Postion: Remote Guard at Visionable

Duties: overnight work staring at computer screens to make sure no one steals any cars off their lots

September 2022- October 2022

Postion: Gas station attendant

Duties: sit in the store over night and sell gas and other stuff to the customers but was only getting 4 hour shifts.

December 2021 - September 2022

Postion: Call center ( working under Concentrix under State Farm.)

Duties: a work from home job that required me to handle people calling in and I would try to fix their problems with the app or take payments from them. I had to leave this postion because the headsets I was wearing gave me migraines weekly.

September 2021- December 2021

Postion: Door dasher

Duties: pick up the orders made and deliver them on time to whom ordered them. I have a percentage rate of 99 on that app. Which means I was doing an excellent job there. March 2020- September 2021

Postion :Taco Bell Night Shift Manager at Taco Bell House Springs MO.

Duties: Taking orders from customers, making food, cashing out and handling of food. Also some managerial paperwork including counting drawers and safe. Also doing nightly inventory.

April 2009 - August 2015

Postion: Pharmacy Technician at Walmart pharmacy in Arnold MO.

Duties: Receive and process patient prescriptions from either the patient or the physicians. Prepare the prescription for the pharmacist review and approval. Resolve patient insurance issues and process from the patient payments including cash, credit/debit cards for customers. Interact with general public, physicians, pharmacist, and insurance companies. Manage and maintain inventory levels for all Pharmaceuticals. Complying with all state, federal and hippa guidelines. Maintained all prescription records keeping them tidy order as maintained per federal and state guidelines .Clean and stock entire pharmacy.

February 2001 -2003

Postion :crew member at Taco Bell Fenton, MO

Duties: Prepared food, took customers orders, processed customers payment type (cash, debit and credit cards. Clean and stocked store.

January 1998- Dedicated 2007

Postion: Walmart various stores, various departments. Cashier, floor associate, receptionist, and stocking Education:

March 2008 - June 2009

Allied College Fenton MO, Pharmacy Technician diploma, Fenton MO

August 2016 to June 1999 graduation of

Northwest high school, Cedar Hill MO

Graduated with high school diploma, Cedar Hill, MO References upon request

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