Versatile Operations, Marketing, and HR Professional

CHALYN V. COLEMAN

**** ******* **, *********, ** 94533

510-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented professional with diverse experience in office operations, marketing, human resources, and customer relations. Excellent communication and problem-solving skills complemented by strong organizational and multitasking abilities.

SKILLS

- Office Operations & Administration

- Customer Service Excellence

- Marketing & Retail Operations

- Strong Written & Oral Communication

- Effective Problem Solving

- Proficient in Office Software

- Time Management & Multitasking

- Data Analysis & Financial Record Keeping

PROFESSIONAL EXPERIENCE

Online Retail Associate

Enazcy, Fairfield, CA

2023 - 2024

- Researched profitable wholesale purchasing opportunities and managed inventory.

- Oversaw online storefronts, including product listings and promotions.

- Analyzed sales data to identify trends and enhance profitability.

Delivery Partner

Amazon, San Jose, CA

2017 - 2019

- Delivered packages on time while providing excellent customer service.

- Navigated routes using GPS, ensuring efficient deliveries.

Director

East Bay Nets, Newark, CA

2012 - 2016

- Managed operations of a nonprofit youth sports organization, including bookkeeping and event coordination.

Office Assistant I

City of Foster City, Foster City, CA 2010 - 2011

- Provided administrative support in the Building Permit Department, handling correspondence and document processing.

Sourcing Coordinator

Williams Sonoma Inc., SF, CA

2005 - 2009

- Managed product categories from concept to in-store status and produced sales analysis reports.

- Collaborated with cross-functional teams to ensure compliance with regulations.

Import Coordinator

Mervyns Inc., Hayward, CA

2002 - 2005

- Supported sourcing and merchandising departments, maintaining purchase orders and tracking reports.

Staffing Specialist

Zambeel Technologies, Fremont, CA 2000 - 2002

- Supported HR functions, coordinated interviews, and organized company events.

Customer Service Representative

Positive Communications, Pleasanton, CA 1998 - 2000

- Provided customer support across various channels, resolving inquiries and managing accounts.

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EDUCATION

AA Degree in Liberal Arts

Chabot College, Hayward, CA

General Diploma

Mt. Eden High School, Hayward, CA

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