Multifaceted Admin, Sales & Data Entry Specialist
Resume:
High School Diploma:
Terry Parker High School
**************@*****.***
Skills
• Sales
• Money Handling
• Retail
• Stock and Inventory
• Call Center
• Cross-disciplinary teamwork
• MS Word
• Type 30 wpm
• Data Entry
• Customer Retention
• Leadership Skills and Initiative
• Conflict Resolution
• Event coordination
• Social media management
• Team collaboration
Verbal and written
communication
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Education And Training
Tech Support Specialist with a background in technical support and data entry, seeking to transition into medical transcription roles. Experienced in providing technical assistance and proficient in Microso applications, aiming to leverage analytical skills and initiative in medical transcription. Liz And Brady Hales - Virtual Assistant/Social Media Manager Glendale, California
12/2024 - Current
International Gaming Technology (IGT) - Call Center Associate - Lottery Tech Support & Supply
02/2021 - Current
L'occitane - Sales Associate - Skin Care Retail And Sales 10/2018 - 02/2021
Asset Client Services - Debt Resolution Associate - Collections 03/2017 - 07/2017
MARISSA WILKE
Summary
Experience
Managed scheduling events and virtual meetings via Zoom. Being the admin for each event.
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Managed the VACK Instagram account to create engaging content and build on the business presence.
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• Primary admin of the VACK website and corresponding GoKollab app. Assisting retailers/customers via outbound and inbound calls. Providing Technical Support and Service Call scheduling for Lottery Terminal assessment.
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Managed retailer supply and inventory, ensuring timely availability of necessary materials to support operations.
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Entered data accurately using Microso applications, enhancing efficiency and reliability in record-keeping.
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Handling financial assets in order to maintain day-to-day retail operations and optimize business to customer workflow.
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Provided excellent customer service and increased sales by following corporate guidelines and protocols.
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Utilized extensive product knowledge to manage stock and inventory efficiently, ensuring product availability and customer satisfaction.
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Performed managerial duties, including opening and shutting down daily operations, to ensure smooth daily operations and team coordination.
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Assisting clients with Outstanding and Extensive Balances through Debt Resolution.
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Enhanced customer service and client retention by adhering to corporate guidelines and protocols, resulting in improved client satisfaction and loyalty.
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Winn-Dixie - Sales Associate - Grocery Retail And Sales 09/2014 - 03/2017
Handling the exchange of assets in order to optimize day-to-day grocery and retail operations and optimize business workflow.
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Provided customer service and resolved conflicts by adhering to corporate guidelines, enhancing customer satisfaction.
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Assisted with stocking and inventory management, contributing to organized and efficient store operations.
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