IT Engineer with Network & Security Focus
Resume:
Stephen Lewandowski
Thorp, WI *****
**************@*****.***
Professional Summary
Objective: A challenging & rewarding position with a growing corporation Authorized to work in the US for any employer
Work Experience
IT Engineer
NCR Corp.
November 2024 to Present
• Provided technical support to end users by troubleshooting hardware/software issues and resolving them promptly
• Collaborated with cross-functional teams during incident response situations
• Implemented virtualization solutions (e.g., VMware) to optimize server resources utilization
• Managed and maintained network switches, routers, firewalls, and other networking equipment
• Configured virtual private networks (VPNs) for secure remote access to company resources Field Service Technician
Retail Data Systems of MN
January 2014 to December 2021
• Responsible for the installation, calibrations and technical support of POS systems for such clients as, but not limited to, Holiday Inc, Caribou Coffee and many grocery chains located in the states of Minnesota, Wisconsin, and Michigan.
Network Administrator
Tele Resources Incorporated
January 2009 to December 2013
• Responsible for the design, construction, and administration of multiple networks across both Linux and Microsoft platforms.
• Successfully resolved integrations issues related to the implementation of new systems with the existing infrastructure.
Network Security Administrator
January 2008 to December 2013
• Responsible for the planning, analyzing, developing, implementing, maintaining and enhancing of information systems security programs, policies, procedures and tools to ensure the confidentiality, integrity, and availability of systems, network and data.
• Responsible for the implementation of higher-level security requirements; the defining and design methodologies to improve software quality; and the instituting of measures to ensure the awareness and compliance with such security standards as found in the PCI-DSS.
• Responsible for the assessment of new security technologies and / or threats and recommend changes; reviewed and evaluated security incident response policies and developing long-range plans for IT security systems.
Operations / IT Manager
Armor International Incorporated
January 2005 to December 2007
• Managerial responsibilities included, but not limited to, daily operations, legal, purchasing, accounts receivable, manpower and Research & Development of proprietary software.
• Responsible for the development & implementation of IT policies & protocols to ensure a safe, secure, and efficient network.
Customer Engineer
BancTec Service Corporation-CE
January 2000 to December 2005
• Responsible for the troubleshooting, repair, and configuration of Compaq, Dell, Lexmark and other computer systems to include, but not limited to, laptops, workstations, servers, and printers.
• Responsible for the design, construction, and administration of both LANs and WANs that are in, but not limited to, the travel industry.
• Successfully maintained an "Award Winning" relationship with clients. Instructor and Technician - Field Artillery Digitial Systems United States Army - Signal Corp
January 1985 to December 1993
• Successfully instructed advanced computer repair techniques to members of the Armed Forces including both active and reserve components.
Education
15
Applied Science (Associate of Applied Science)
Duluth Business University
1999
Digital systems (US Military)
Trade school
Skills
E-commerce System administration Technical solutions implementation VoIP Hardware support Performance Improvement (PI) Data migration Industrial automation Cat6 Process improvement standards implementation Bug Tracking
(Quality assurance practices) Technical documentation OSPF Technical project management Client relationship management VLAN Help desk Mobile device management Security system Escalation handling Database design Sales Stakeholder management NetSuite Task prioritization Mechanical knowledge DoD experience Program management Quality assurance Risk management Time management Human resources Project reporting Improving operational efficiency HTML Cross-functional collaboration System design TCP Articulate Storyline Network switch Mentoring Project stakeholder communication Smartsheet Supply chain management Equipment troubleshooting ERP systems Database administration Data analysis skills Training & development Software installation Systems & applications support Math PowerShell Instructional design - Instructional design experience (11-20 years) SCCM Customer service Computer operation Network hardware support Network routing Scripting Sonicwall Manufacturing IP networking Low voltage Software troubleshooting Software implementation Microsoft Office IT support Wireless networking Client services Woodworking VPN Network cabling Machining Computer literacy Heavy equipment operation Data storage Mac OS Entrepreneurship Phone etiquette Microsoft Dynamics 365 Precision measuring instruments Network engineering Microsoft Excel Product lifecycle management AI Productivity software Technical skills instruction Network router Microsoft Windows Server Juniper QA/QC Team development Equipment installation TCP/IP Cross-functional communication IIS Progress tracking (project management tasks) Active Directory management Data center experience Customer support ticket management Decision making Computer networking Project team coordination Data entry Communication platforms Cable termination Communication skills Microsoft Word Mechanical troubleshooting Electrical experience Microsoft Teams SSL Microsoft Access Electrical wiring Property management tools Team management Windows Injection molding Writing skills CMMS System maintenance SFTP SharePoint Data manipulation LAN Schedule management Vulnerability management Active Directory Organizational skills Administrative experience Customer communication Implementing cloud migration projects Operating systems Analysis skills Microsoft Outlook Technical writing DNS Project management Vulnerability scanning Cloud networking OSHA Information management SQL Cat5 Network troubleshooting Certifications and Licenses
CompTIA Network+
CompTIA Project+
MCP
Contact this candidate