Interpersonal-Driven Customer Service Professional with CDL
Resume:
JAMES M.
TRIBBLE
Seeking career change and opportunity to maintain a position that allows me to leverage my interpersonal skills, excellent communication and problem-solving skills for a company. Hardworking and passionate with strong organizational skills eager to help team achieve company goals.
Work History
**********@*******.***
Phone
Excellent customer service
Communication Skills
Enhance and improve performance
Maintain confidentiality
Respect
Ethics/Compliance
Focusing on goals and performance
Experience performing clerical duties
Process and performance
improvement
Key Performance Indicator
development
Onboarding
Interpersonal Skills
Problem-Solving
Microsoft Excel
Communication Skills
Written and Verbal Communication
Microsoft Word
Microsoft Outlook
English
2023-06
- 2023-10
2018-06
- 2018-09
2017-08
- 2018-06
Delivery Driver
Napa Auto Parts, Douglasville
• Deliver auto parts safely and in a timely manner to B2Bs
• Provide excellent customer service
• Communicate directly with management
• Interact with customers and suppliers
• Accept return items from vendors and process chargebacks
• Drive Intrastate for delivery of auto parts
• Maintain supply room with cleanliness and orderliness
• Provide detailed information to vendors, suppliers and management
CSR-Tractor Trailer Driver
AAA Cooper, Atlanta
Engaged with customer for upgrading of services
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns Manager Nominated to perform Employee Training Verified contents of inventory loads against Bills of Lading Completed preventive maintenance and mechanical repairs on vehicles Maintained daily, legible DOT log book and submitted corresponding documents
Greeted and positively interacted with customers
Contacted customers to report delayed delivery times Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
Resolved issues with customers by serving as liason with company.
Tractor Trailer Driver
Hub Group, Atlanta
Interacted with customer, provided services with a positive attitude Verified count and condition of products loaded and unloaded to prepare reports on shortages, overages and damages Drove truck to weigh stations before and after loading and along routes to document weight and conform to state regulations Kept accurate vehicle logs, records of cargo and billing statements to comply with regulations
Obtained receipts or signatures for delivered goods and collected payments for services
Identified highly efficient routes to meet aggressive delivery schedules Safely operated tractor-trailer combinations with capacity above 40 tons
Languages
Skills
Personal Info
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