Community-Focused Support Specialist and Manager
Resume:
CARRIE LEA GAMBLE
*************@*****.***
Long Beach, CA 90813
OBJECTIVES
To obtain employment where I can best utilize my talents and skills in the service of others. EDUCATION
Cimarron High School
1998 HS Diploma
• 4 Years Honors, Yearbook Staff, Student Council, Varsity All-State Softball. University of Central Oklahoma
2005 BA of Science with an emphasis in Education
• Teaching Certificate, Licensed to Teach in the State of Oklahoma valid 01/2022- 06/2027
EXPERIENCE
Uber Eats delivery driver - 01/2022-present
First to Serve, Inc. Long Beach, CA
Resident Aide November 2024 – March 14, 2025
• Established a working interaction with homeless single adults in interim housing for the purpose of ensuring a supportive and safe environment.
• Worked collaboratively with other staff to maintain smooth operation of the interim housing site, which included assisting with food services, janitorial maintenance, donation warehouse management, pantry organization and management, conflict resolution, and general positive customer service, among other duties.
• Intervened during crises to actively de-escalate situations, with clients and staff’s safety in mind.
• Communicated repair requests to management, when needed.
• Maintained client confidentiality at all times, following agency, state, and HIPAA laws.
• Created incident reports, shift logs, inventory logs, and other documents.
• Established and maintained positive, productive working relationships with mental health programs, police (and other local officials), and providers of services and resources to homeless individuals.
• Attended staff meetings, case conferences, training workshops, and community meetings. CARRIE LEA GAMBLE
Vee’s Clean Freaks Chickasha, OK
CEO 2023 – 2024
• Met with clients to perform initial intake interviews, residential cleaning, rental (AirBNB) maintenance/cleaning, accounting- accounts payable and receivable, general oversight of other house cleaners on staff, human resources, payroll, and management. Chili’s Restaurant Norman, OK
Bartender/ Server/ Trainer 2007 – 2024
• Bartending, dish washing, specialty drink preparation, mixologist, waitressing, customer service with a smile, register operation, menu consultation, unpaid therapist, maker of salads, soups, and other items.
SKILLS
• High level of interpersonal customer service, time management utilization, pro-active attention to detail, computer oriented- Microsoft trained, educated, clear communicator, humble, a true desire to be of service to others, friendly, cleaning, serving, collaborating, conflict management, team player, maintenance handy, professional, courteous, and reliable. REFERENCES
• Jose Gomez, First to Serve, Inc., Program Director at Long Beach CA Facility, 562-***-****.
• Kristi Puckett, Friend 10 years, Dangerfield TX, 903-***-****.
• Additional references available upon request.
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