Customer Service & Logistics Professional with CDL Experience

Ellie Wright

**** ******* ** ********- 504-***-****

New Orleans, La. 70119 *******@*****.*** - Email

SUMMARY OF QUALIFICATIONS

•Nearly 10 years of customer service experience

•Great analytical thinker, resourceful and highly organized

•Competent at managing responsibilities in a high-volume atmosphere

•Consistently exceeds expectations for performance

•Excellent oral and written communication skills

•Acquired Class B CDL with passenger endorsements, while training on a straight truck and a school bus, plus twic card

PROFESSIONAL EXPERIENCE

April 2007-Present Quick Courier Service New Orleans, LA

Independent Contractor

•Provide fast, reliable and professional service

•Delivers dependable serve to a variety of business in New Orleans area

•Track point-to-point pickups and drop offs, and capturing data for billing purposes

•Consistent high-quality service is maintained through the use of a radio dispatch system

•Tulane Hospital, Touro Infirmary and First NBC Bank are among a few of the many customers who utilize Quick Courier Services on a regular basis

September 2005- January 2007 Arby’s Restaurant Philadelphia, PA

Assistant Manager

•Responsible for establishing goals and objectives for the restaurant to attain while maximizing guest satisfaction

•Drives sales through excellent operations and marketing execution

•Controlling profit and loss

•Training and developing Managers

•Hiring and leading team members

October 1994- August 2005 Copeland’s of New Orleans New Orleans, LA

Assistant Kitchen Manager

•Strong People Oriented Leadership skills

•Excellent Communication skills

•Sound decision making and problem solving

•Creating a Great Environment

•Recruiting and training employees

•Manage inventory, labor cost and prep sheets

•Prepare new test booklets for food recipes

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