Ehsan Fazli
571-***-**** • Falls Church, VA • *****.********@*****.***
Work Authorized- No Visa Sponsorship Required
EXECUTIVE PROFILE AIRPORT OPERATIONS EXECUTIVE WITH 10+ YEARS OF PROGRESSIVE LEADERSHIP EXPERIENCE MANAGING LARGE-SCALE, MULTI-DEPARTMENT AVIATION OPERATIONS IN HIGH-VOLUME, SAFETY-CRITICAL ENVIRONMENTS. PROVEN SUCCESS LEADING TEAMS OF 100–160+ PERSONNEL, DRIVING KPI PERFORMANCE (ON-TIME DEPARTURES, CABIN TURN TIMES, RONS), ENSURING REGULATORY COMPLIANCE, AND SUPPORTING FINANCIAL AND CONTRACTUAL PERFORMANCE OBJECTIVES. EXPERIENCED IN WORKFORCE OPTIMIZATION, LABOR COST CONTROL, STAKEHOLDER ENGAGEMENT, AND OPERATIONAL STRATEGY ACROSS AIRLINE AND GROUND HANDLING ENVIRONMENTS. BILINGUAL LEADER RECOGNIZED FOR BUILDING STRONG TEAMS, IMPROVING OPERATIONAL DISCIPLINE, AND DELIVERING CONSISTENT SERVICE EXCELLENCE.
PROFESSIONAL EXPERIENCE
AIRPORT SECURITY SUPERVISOR
GLOBAL ELITE SECURITY GROUP – DCA ARLINGTON, VA
APRIL 2025 – PRESENT
Lead multi-shift airport security operations supervising 50+ personnel in a high-traffic, regulated environment.
Oversee workforce planning, scheduling efficiency, and labor allocation to ensure operational coverage while maintaining cost control.
Enforce strict compliance with TSA, airport authority, airline, and company safety regulations.
Manage incident response, emergency coordination, and executive-level reporting to airport leadership.
Maintain operational documentation and performance reporting to support compliance and service accountability. ON-SITE SUPERVISOR (ON CALL)
GLOBAL PROTECTION SECURITY – ARLINGTON, VA
MAY 2024 – JANUARY 2025
Directed daily on-site security operations supervising 30+ personnel across multiple shifts.
Monitored performance metrics including attendance, productivity, and compliance adherence, implementing corrective action plans when necessary.
Coordinated emergency response procedures and maintained service continuity in dynamic environments.
Strengthened accountability standards and workforce discipline through structured supervision and performance oversight. OPERATIONS (ACCOUNT) MANAGER
Eulen Group – DCA Airport, Washington, D.C.
October 2022 – February 2024
Directed multi-division airport operations supporting high passenger volume within a major U.S. airport environment.
Managed 135+ employees across ramp, cabin cleaning, and operational support functions, ensuring service reliability and performance consistency.
Monitored and drove key operational KPIs including cabin turn times, RONs, and on-time arrivals/departures, implementing corrective strategies to close performance gaps.
Partnered with airline station leadership and airport stakeholders to ensure SLA compliance and contract performance standards.
Supported labor forecasting, workforce allocation, and operational cost monitoring to align staffing with financial objectives.
Reported operational performance metrics directly to senior leadership, contributing to strategic planning and service improvements.
Led recruitment support, onboarding, coaching, and leadership development initiatives to strengthen management bench strength.
IN-FLIGHT SERVICES & CABIN CREW MANAGER
KAM AIR AIRLINES – KABUL, AFGHANISTAN
2019 – 2021
Administratively led 160+ Flight Attendants and Pursers across domestic and international operations.
Oversaw performance management, regulatory compliance, attendance tracking, and workforce scheduling.
Conducted operational audits, check rides, IOE evaluations, and service quality assessments to maintain safety and service standards.
Partnered with executive leadership to ensure operational readiness, crew utilization efficiency, and regulatory compliance.
Strengthened communication channels through structured briefings, performance memos, and compliance bulletins. DEPUTY MANAGER / SENIOR CABIN CREW
Kam Air Airlines – Kabul, Afghanistan
2016 – 2019
Managed operational continuity for 160+ personnel in the absence of department leadership.
Reviewed operational and customer service reports to identify improvement opportunities.
Conducted route inspections and in-flight evaluations to ensure SOP adherence and regulatory compliance. EDUCATION & CERTIFICATIONS
Bachelor of Arts in Business – Mashal University, Kabul Google Certification – Project Initiation (2022)
Google Certification – Foundations of Project Management (2022)