Versatile Customer Service and Admin Professional

Toni Watson

Alsip, IL ***** +1-773-***-**** *************@*****.***

Work Experience

Online Sales Agent

Aucera Oak Brook, IL

October 2024 to Present

• Provided exceptional customer service, ensuring high levels of customer satisfaction and loyalty

• Consistently exceeded monthly sales targets by XX% through effective prospecting and closing techniques Teacher Assistant

The Goddard School Mokena, IL

December 2023 to Present

I work with the infants as an Teacher assistant

Assistant Manager

JJ Fish and Chicken Chicago, IL

January 2014 to Present

Customer service cashing customer out in a timely manner.Cleaning taking orders scheduling payroll inventory and cooking

Housekeeping

Hilton Garden Inn Hotel Chicago, IL

August 2019 to March 2020

Cleaning rooms sweeping vacuuming dusting changing linens washing windows deep cleaning Cashier/Customer Service

Currently a receptionist for an Auto Company answering calls, checking customer in and out.Payroll,Scheduling also making appointments

Education

Business Management (College)

SNHU Remote

January 2025 to Present

High school diploma or GED

Some college

Medical billing

Chicago State Chicago, IL

Skills

Shipping & receiving Customer service Medical Billing Residential cleaning Cooking Early childhood education Telemarketing Payment reconciliation Marketing QuickBooks Working with high schoolers Microsoft Office First aid Product demos Cash management Casual dining experience Finance Outbound sales Office experience Cash register Records management Accounts receivable Basic math Computer skills Tutoring Dealership experience Social media management Barista experience Management Teaching Human resources Social listening Communication skills Teamwork Infants Clerical experience Computer literacy Proofreading Time management Store management Calendar management Sales Coffee shop Behavior management Windows Medical Records Payment card processing Dog handling Customer support Technical sales Bussing Preschool experience Kitchen experience Payroll Accounts payable Childcare Sales management systems proficiency Cash handling Negotiation Profit and loss analysis Math Driving Baking Serving Inventory management Typing Banquet experience Live chat Profit & Loss statement Front desk Merchandising Meal preparation Toddler care Record keeping Supervising experience Productivity software Upselling Cold calling Medical coding Grammar Experience Technical Proficiency Inventory control Restaurant experience Conflict management Word processing Medical Coding Organizational skills Microsoft Word Analysis skills Valet parking Phone etiquette Janitorial experience Retail management Relationship management Cleaning Appointment scheduling Cosmetology Classroom experience Fair Housing regulations Microsoft Excel Payment verification Food service Culinary experience Experience working with students Attention to detail Mobile applications Data entry Outdoor work Heavy lifting Program management Grocery store ADP Hotel experience Order picking Financial acumen Section 8 Inside sales Microsoft Outlook Porter experience Classroom management Nannying Filing Senior care Stocking Task prioritization Computer operation Hair styling Climbing Customer relationship management Call center POS Writing skills Hospitality Pricing Business management Tax experience Software sales Office management Guest services Children Administrative experience Lead generation Purchasing

Certifications and Licenses

Food Handler Certification

November 2022 to Present

Food Safety Certification

ServSafe

Driver's License

SIDS Certification

CPR Certification

First Aid Certification

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