Customer Service Assistant and Driver with Leadership Experience

Alcy V Rodriguez Mora

Yonkers, NY 914-***-**** *********@*****.***

Summary

• Customer service

• Positive attitude

• Conflict-resolution

• Attention-to-detail

• Organized

• Telephone etiquette

• Works well in a fast-

paced environment

• Physical stamina

• Numeracy ability

• Cashiering

• Drivers pick and deliver

packages

• Flexible schedule

• Proficient in Windows

and Microsoft Office

Excel

Languages

English and Spanish

Experience

Cashier/fresh smoothie Café Jan 10, 2020, April 15, 2020

• Greeted customers and took their orders in a professional and friendly manner

• Recommended products and promoted special deals

• Processed and collected payments using point of sale system

• Arranged food items on trays and added napkins and condiments

• Assisted with the food preparation

FedEx/ driver May 20, 2020 to 2024

• Taking phone calls from customers

• Loading the vehicle

• Delivery package

• Retrieving items

• Collecting signatures

• And keeping the vehicle clean, and in good condition Team leader

• Managing the operations of the team

• Overlooking and ensuring a smooth workflow

• Motivating the team and solving problems

• Managing the schedule and delegating tasks to team members

• Guiding the team to complete their tasks

Driver/Lincoln diagnostics, LLC 2023 to present

• Collect blood tests

• Upload information to the portal

• Bring supplies to laboratories

• Keep in touch with the laboratory nurses

Driver / wb masson 2025

• Load truck

• Delivery direct to costumers

Your Name

Street Address, City, ST ZIP Code Telephone

Email Website

2

Education

Universidad Dominicana OM Sept 2010 sept 2012

in dominican republic

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