Project Management Professional with 11+ Years Experience
Resume:
Results-oriented Project Coordination professional with 11+ years of experience leading software
development, implementation, quality assurance, and cross-functional project delivery initiatives. Expertise in Agile/Scrum project execution, stakeholder management, project planning, risk mitigation, sprint management, resource coordination, and release readiness. Proven success in delivering technology projects on schedule, improving operational efficiency, reducing issue resolution timelines, and driving collaboration between business and technical teams. Skilled in Jira, project governance, UAT coordination, reporting, and process improvement.
EDUCATION
Bachelor of Technology (B.Tech) – Information Technology Vivekanand Institute of Technology
Aug 2010 – May 2014
CORE COMPETENCIES
Project Coordination Stakeholder Communication Project Planning & Scheduling Team Coordination & Supervision Agile / Scrum Methodology Resource Allocation Meeting Coordination Documentation & Reporting Process Improvement Client Communication Task Tracking & Follow-ups Cross-functional Team Collaboration Time Management Sprint Planning & Execution Escalation Management Requirement Gathering
TOOLS & TECHNOLOGIES
JIRA
Microsoft Word
Agile / Scrum
Issue Tracking Systems
Sql Server
Microsoft Excel
Microsoft PowerPoint
Project Documentation Tools
Reporting & Dashboard Preparation
Git
CERTIFICATIONS
IBM Python Certification 10 Jun 2025
https://courses.etrain.skillsnetwork.site/certificates/aca29644fc5a48b08f846b56286b9b90 WORK EXPERIENCE
Exillien Softech Pvt. Ltd
Project Coordinator / Project Delivery Lead
Apr 2020 – Present
Coordinated end-to-end project activities for software development projects, ensuring timely delivery and alignment with business requirements
Acted as a communication bridge between developers, designers, and clients to maintain project transparency and progress tracking
Project Coordinator Scrum Stakeholder Management
Project Delivery
Identified project risks and issues, escalated concerns, and implemented corrective actions to maintain project stability
Maintained detailed project documentation, reports, and performance metrics for management review
Supported onboarding and knowledge transfer for new team members Ensured compliance with project processes, standards, and quality requirements Cogxim Technologies Pvt. Ltd
Project Coordinator
Apr 2017 – Mar 2020
Managed coordination between development, QA, and client teams to ensure smooth execution of multiple projects
Prepared project schedules, progress reports, and status updates for stakeholders and management Facilitated sprint planning, daily stand-ups, and project review meetings using Agile methodology Improved on-time project delivery by 25% through effective coordination and workflow management Maintained project documentation including timelines, risk registers, and communication logs Cogxim Technologies Pvt. Ltd
Technical Support Head
Aug 2014 – Mar 2017
Led and supervised a team of 10+ support engineers, ensuring efficient service delivery and high customer satisfaction
Managed task allocation, performance monitoring, and daily operations of the support team Implemented structured workflows and knowledge base systems, reducing issue resolution time by 40%
PROJECT EXPERIENCE
Project: JCB Web & App (Field Service Application) Role: Project Coordinator
Coordinated development and implementation of a mobile and web-based service management application
Managed communication between technical teams and client stakeholders Tracked project progress, identified risks, and ensured timely resolution of issues Maintained project documentation and ensured alignment with project timelines Supported testing coordination and release readiness activities Project: AutoGenius (Automobile Management Software) Role: Project Coordinator Tester
Coordinated development and implementation of a comprehensive workshop management system for automobile service centers
Supported digital transformation of manual processes by enabling computerized accounting, inventory tracking, and service record management
Designed and executed test cases, performed functional and user acceptance testing (UAT), and reported defects to ensure system reliability and quality before release Project: PetroGenius (Petrol Pump Accounting & Inventory Management System) Role: Project Coordinator / Tester
Managed end-to-end project planning, coordination, and execution for implementation of an accounting and inventory management system for petrol pump operations Designed and executed functional and user acceptance testing (UAT) to validate accounting, billing, and inventory modules.
KEY ACHIEVEMENTS
11+ years of experience in Project Coordination, Agile Delivery, and Stakeholder Management.
Improved project delivery performance by 25% through proactive planning and risk mitigation.
Reduced issue resolution time by 40% through process optimization and workflow improvements.
Led coordination across development, QA, support, and client teams for successful project delivery.
Experienced in Agile/Scrum project execution, sprint management, UAT coordination, governance, and reporting.
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