Remote Customer Support Specialist Expert
Resume:
CHRISSY DAVIS
Portland, OR *****
***************@*****.***
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PROFESSIONAL SUMMARY
Dedicated Remote Customer Support Specialist with strong experience in customer service, administrative operations, and problem resolution. Skilled at handling phone, email, and chat inquiries with professionalism and empathy. Known for accuracy in data entry, excellent communication, and the ability to stay organized and productive in fast paced remote environments.
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CORE SKILLS
- Customer support & communication
- Remote work proficiency
- Email, chat & phone support
- Data entry & accuracy
- CRM & database updates
- Problem solving
- Appointment scheduling
- Conflict resolution
- Administrative support
- File & document organization
- Payment & invoice processing
- Time management & prioritization
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PROFESSIONAL EXPERIENCE
Office Assistant — Tims Improvement
Hillsboro, OR 09/2022 – 09/2025
- Provided customer support by answering inquiries, resolving issues, and maintaining a professional tone.
- Managed appointment scheduling, calendars, and meeting coordination.
- Performed accurate data entry and maintained updated records in spreadsheets and databases.
- Organized filing systems to improve workflow and document retrieval.
- Handled multi line phone systems and recorded accurate messages.
- Processed invoices, payments, and supply orders.
- Improved office efficiency through organization, prioritization, and proactive problem solving. Auto Scrubber — Coffee Creek Correctional Facility Wilsonville, OR 04/2020 – 08/2022
- Demonstrated reliability and strong work ethic in a fast paced environment.
- Adapted quickly to new tasks and worked independently with minimal supervision.
- Supported team operations with professionalism and attention to detail.
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EDUCATION
Clackamas Community College — Social Sciences Education Oregon City, OR
Glencoe High School — High School Diploma
Hillsboro, OR 06/1998
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CERTIFICATIONS
- CPR
- Food Handlers
- Microsoft Office
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ADDITIONAL STRENGTHS
- Excellent written and verbal communication
- Strong organizational and time management skills
- Quick learner with strong adaptability
- Works well under pressure and tight deadlines
- Dependable, team oriented, and resourceful
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