Customer Service Specialist with Strong Data Entry Skills
Resume:
**/**** - **/**** ******** Service Representative
MTM, Clearwater, FL
Customer Service Representative
**/**** - **/**** ******** Service Representive
, Clearwater, FL
Data entryActive Listening SkillsPositive Customer ExperiencesResolved Product IssuesCommunication Skills
07/2000 - 09/2017 Assistant Manager
, FL
09/2015 - 08/2017 CSR 1
24-7 Intouch, Clearwater, FL
Answering the phones and helping the customers to the best of my ability. I always tried to help my customer. I also had to enter the data into the computer and solve the customers problems.
01/2007 - 05/2014 Shipping Clerk
BodyHealth.com, LLC, Clearwater, FL
I did the shipping through USPS & UPS. I made up the invoices & tags to put on packages & put the packages together for shipping. I shipped up to 70 lb packages. I kept inventory on all our supplements. I also had many other jobs that I had to do. We made some of our supplements in house so I had to set up the room where it was mixed & clean all the equipment Then after it was mixed I had to put labels on the bottles & bottle the liquid supplement. I also had to keep up with making copies everyweek which was sent out. I also had to do all auto orders & keep track of the customers that were on autoship. I just did alot of odd jobs too. I had to answer customer emails or call them up when their cards declined to try to get payment for what they had ordered.
01/2007 - 05/2014 Shipping Clerk
BodyHealth.com, FL
LLC - Clearwater, FloridaDid shipping through USPS & UPS Worldship.Made up invoices and tags to put on packages and put the packages together for shipping.Did all auto orders and kept track of the customers that were on autoship. 09/2000 - 07/2011 Convenience Store, Clearwater, FL DENISE MOYER
2266 Gulf To Bay Blvd, Lot 662
Clearwater, FL 33765
Phone: 727-***-****
Alt Phone: 727-***-****
Email: *********@***.***
Objective
I would like to find a position that will take advantage of my different skills. I am hardworking, dependable, adaptable & always willing to learn new things.
Ability Summary
I was a shipping clerk for abot 7 years. So I can do things related to shipping with UPS & also USPS. I worked with Worldship & Dazzle.I also was a telemarketer for about 6 years selling magazines & also info commercials. I have also been a cashier at like 7-11 & Race Trac stations. I also ran a station in Alabama with my husband, taking care of customers & managing our employees. I have also been a nurses aid & worked as a health care companion and taking care of patients. Employment History
Managed the store from 10pm-6amDid the night shifts book workGreeted customers 11/2000 - 01/2007 Verifier
SDP, Clearwater, FL
I sell magazines. I have to get the credit card information & verify everything is correct & enter the customers data into the computer. 11/2000 - 01/2007 Verifier, Clearwater, FL
Investigated and resolved customer inquiries and complaints in a timely and empatheticmanner.Routinely answered customer questions regarding merchandise and pricing.Got the credit card information and verified everything was correct and entered the data.
09/2000 - 11/2000 Assistant Manager
7-11 Convenience Store, Clearwater, FL
I managed the store from 10PM-6AM. I took care of customers, did cleaning and did stocking.
09/2000 - 11/2000 Assistant 3rd Shift Manager
Race Trac Petroleum, Clearwater, FL
Managed the store from 10:30pm-6:30am.Customer Satisfaction 07/2000 - 09/2000 Assistant 3rd shift Manager
Race Trac Petroleum, Clearwater, FL
I managed the store from 10:30PM-6:30AM. I took care of customers, cleaned,stocked & did the days bookwork. I ususlly stayed over in the morning to help the first shift get started.
01/2000 - 07/2000 Sales Rep
Dodge's Store, Dunedin, FL
I took care of customers, cooked, cleaned, stocked or anything else they may need. 01/2000 - 01/2000 Dodge\'s Store, Dunedin, FL
Did cleaning and stocked the shelvesDid the night shifts book work 06/1997 - 02/1999 Companion
Housecall, Clearwater, FL
I took care of patients that was sick and couldn't take care of themselves. I cooked, cleaned, took them to doctor appointments, shopping or anything else they may need.
11/1995 - 11/1996 Manager
Painter's Grocery, Crossville, AL
My husband and I owned & managed the store. I kept the books, stocked, took care of customers, cleaned & anything else that needed to be done. 10/1989 - 02/1996 Assembler, Air Conditioning Coil McQuay International, Scottsboro, AL
I assembled coils for commercial air handlers. I used air guns and other types of equipment.
07/1977 - 08/1989 Balancer, Rivitor, Assembler
Jenn Industries, Indianapolis, IN
I balanced exhaust fans, assembled fans, ran lathes & assembled big commercial exhaust fans. Jenn Industries was the commercial division of Jenn Air of Indianapolis, IN.
Education History
General High School Curriculum
High School Equivalency Diploma
Northeast Alabama State Junior College, Rainsville, AL None Specified
None Specified
I have computer experience with Vista & windows 7. I have worked with Quick books, Constant Contact, Worldship, Dazzle & also Windows 10. I have worked with these programs for 7 years. I have also worked with word & Excel.
Occupational Licenses, Certificates and Training
Honors & Activities
Additional Information
Detailed References
Cindy Weaver, Sales Manager
BodyHealth
FL
727-***-**** ext. 221
Sue Morgan, A.R.N.P.
LifeWorks Wellness Center
FL
Becky hilligoss
New Palestine, IN 46163
Judy Harris
Ffyee, AL
Shirley Scott
Scottsboro, AL
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