Manufacturing and Retail Operations Professional

Summary

Adaptable professional with *+ years of experience in manufacturing, retail, and healthcare. Recognized for rapid promotions, strong problem-solving, and team leadership. Awarded multiple safety and quality honors as a machine operator, and excelled in customer service and shift management roles. Skilled in fast-paced environments and dedicated to delivering high-quality results. Authorized to work in the US for any employer

Work experience

Sales Associate

Dollar General • Weatherly, PA

December 2024 to February 2026

As a sales associate I assisted In helping customers find items, rang up their items and bagged them. I also helped with truck in putting away produce and dry goods. I also restocked shelves as well as cleaning and refacing. Machine Operator

MULTI-PLASTICS INC • Hazleton, PA

September 2017 to November 2021

I started as a packer inspector and within a year and a half I was promoted to a back up machine operator. Then a quick promotion to full operator shortly after.

Some of the responsibilities for my job title included learning to startup, shutdown and diagnose problems within the line. It was also my job to run tests on plastic samples, diagnosing the issues that occur in order to send out the best product I could. Other duties I had were to keep my line and surrounding area clean and safe, as well as being in charge of any and all changeover to different products within my line. By the end of the four years I was able to pack and run all lines within the plant. I also was awarded employee of the quarter for my ability to train and be a team player. Some other awards I received were two bronze level safety "lifesaver" awards, one silver safety " lifesaver" award, one quality boomerang award, one silver MPXcellence as well as one gold. Details listed below.

Arby's Shift Manager

Arby's • Hamburg, PA

2011 to 2013

I was hired on as a crew member and was quickly promoted to a team trainer then to a shift manager. The responsibilities I had as a shift manager included delegating job positions for my shifts, handling nightly deposits and inventory. Other responsibilities I had were to fix all customer complaints, answer phones and make sure the store was in a clean working order. It was also my job to make sure all customers food was promptly sorted and given to the customer.

• Worked well in a fast-paced, high pressure environment

• Greeted and served customers

Season Herndon

Looking for a partime evening job

+1-570-***-**** / **************@*****.*** / Washington, NJ 07882

• Answered customer questions

• Took cash and credit card payments

• Maintained store cleanliness

• Maintained a positive relationship with coworkers

• Answered and made phone calls

• Bussed tables

• Prepared food and stocked the fridge and freezer

• Restocked supplies

• Provided customer service with a smile

Wendy's Crew Member/Cashier

Wendy's • Hamburg, PA

My job description included morning prep such as cutting and preparing all meat, vegetables,salads and food before opening the store. I also ran the register and took customer orders either in the lobby or in the drive through. Some other job duties included making sure the lobby was clean and stocked with all supplies and making sure the front of the store inside and out was in a presentable condition.

• Worked well in a fast-paced, high pressure environment

• Greeted and served customers

• Answered customer questions

• Took cash and credit card payments

• Maintained store cleanliness

• Maintained a positive relationship with coworkers

• Answered and made phone calls

• Bussed tables

• Prepared food and stocked the fridge and freezer

• Restocked supplies

• Provided customer service with a smile

PCA Personal Care Assistant

HERITAGE HILLS NURSING AND REHABILITATION CENTER • Weatherly, PA

• My job description included assisting residents in bathing,dressing, using the restroom, changing bed linens and keeping the rooms clean. Some other job responsibilities were to respond to call bells from residents in the middle of the night and and getting the facility ready for morning wake up.

• I worked mostly with dementia and alzheimers patients. Education

Nursing (Berks Career and Technology Center)

This training was through highschool • Pennsylvania September 2005 to June 2008

High School Diploma

Hamburg Area High School • Hamburg, PA

June 2004 to June 2008

Skills

Communication skills Food Preparation Dementia Care Micrometer Journal Entries Caregiving Packaging Basic math Alzheimer's Care English Food Production Microsoft Word Cash handling Languages

English • Expert

Awards

MPXcellence Award - Gold

August 2021

The award reads:

We want to thank you for the excellence you have provided our Hazleton Plant. We appreciate all that you do, and helping to be a piece of our puzzle.

Event Details:

On 8/12/21, Season Herndon was nominated by the Leadership Team for her efforts behind the true culture change that has been happening over the last year at Multi0Plastics Extrusions. To sum it up with a few examples: operator chairs, fans, air flow improvements, vending/lunchroom changes, push for the testing labs, and line operator designation (t-shirts_. With all the work we

(as the leadership team) began undertaking to make the wish list become realist, the recognition slipped our minds, as the end result felt like the real success and reward for all. After our 'Operation: Train-to-retain' meeting yesterday, and discussing valid points that Season has brought up yet again, we want to take the time now to say Thank You SEASON! Without the voice from the floor, we would not have the momentum to move forward with many of the projects we all see in existence today. We encourage you to continue to help make us better, and keep us moving in the right direction. Signed by the Plant Manager and the Incentive Committee Member. Quality Boomerang Award - Silver

2021

The award was given to me for ensuring poor quality products did not leave the facility. The award reads as such: We want to thank you for the quality service you have provided our Hazleton Plant. You went above and beyond the call of duty, truly CAUGHT and OWNED quality, and prevented Boomerang product from leaving our facility. What's the catch?

During the past couple of months, you, along with many of your teammates have worked endlessly to prevent Boomerang film product from leaving our facility. This award shows that together, we are all unstoppable. Whether you helped correct the mechanical issues or prevented one single roll from making it out the door, it all came together. All of it together is what mattered and the proof is in the rapid decline in returns that YOU made happen. Thank You for helping us Keep The Light On! Thank You for caring! Signed by the Plant Manager and the Incentive Committee Member. Safety "Lifesaver" Award - Bronze

December 2020

The award reads:

We want to thank you for the safe service you have provided our Hazleton Plant. You went above and beyond the call of duty, OWNED safety, and truly were a LIFE SAVER.

Event Details:

On 12/1/2020 Season submitted a Hazard Hound for an event that occurred on the H Line. A newer employee was pulling plastic at Meal Preparation Manufacturing Quality Inspection

the end of the tenter after a hole. The plastic sheet turned into hard plastic strands, and the employees were pulling the strands out of the way. The strands soon became bunched at the tenter guard, and the employee reached in to try and break the plastic free. Season hollered out to get the employee to stop to prevent any chance of injury. She explained to her why she cannot be in there. From this HH it evolved into a larger conversation after another similar event. This helped us identify missed opportunities, and hopefully they are corrected now moving forward. Thank you for your quick actions Season, way to be attentive! Signed by the Plant Manager and the Incentive Committee Member. MPXcellence Award - Silver

November 2020

The award reads:

We want to thank you for the excellence you have provided our Hazleton Plant. We appreciate all that you do, and helping to be a piece of our puzzle.

Event Details:

On 11/11/2020, the Plant Manager - Tom Hughes nominated the group that had the most involvement with major projects in the beginning of the month. All the projects were completed SAFELT, with minimal start up issues, and in a time frame less than originally planned. The H Line winder was upgraded, as the same time the K line mezzanine was installed. The K Line was also able to successfully run .00078 gauge film, which provides a back up to the H Line for lamination products. Lastly, the L Line repairs were made and some additional capital projects were finished during the same time frame. The past several weeks exemplifies the spirit and teamwork that is deep rooted her at Multi-Plastics Extrusions, which is why we are so successful! Thank you for your contributions, and for helping to complete our puzzle. Signed by the Plant Manager and the Incentive Committee Member. Safety "Lifesaver" Award - Silver

October 2020

This award was given to me for reacting in a quick and timely manner. The award reads:

We want to thank you for the safe service you have provided our Hazleton Plant. You went above and beyond the call of duty, OWNED safety, and truly were a LIFE SAVER.

Event Details:

On 10/20/2020 Season brought attention to a serious incident. As she was up in the H Line Drive Room, she noticed a burning smell, and the room began to fill with smoke. She quickly moved out of the room, and found Marshall right at the bottom of the steps. She yelled to him there was smoke coming rom the room, so Marshal responded immediately, Season waited around, and Marshall came back down and told her to shut the line down. Season immediately went and hit the E-Stop to stop the H line. Talk about being in the right place at the right time, especially with all the issues we are having with the fire system! Season, your quick response saved us from a lot of damage! If the panel caught fire, it could have taken the H line down for some time. Thank you for not panicking, and doing absolutely the right thing!

Signed by the Plant Manager and the Incentive Committee Member. Safety "Lifesaver" Award - Bronze

August 2020

The award reads:

We want to thank you for the safe service you have provided our Hazleton Plant. You went above and beyond the call of duty, OWNED safety, and truly were a LIFE SAVER.

Event Details:

On 8/25/2020 MPX performed a controlled power outage of the Extrusions Facility to provide the Power Company with data needed to prove we could lower our usage at/near/below the target rate. This type of shutdown, although controlled, still causes a lot of extra work and aggravation. Employees must shut down all the equipment, and then bring the line up from cold. The group did a great job, worked together, stayed sage, and completed a successful test. Thank you for the extra efforts for all who were involved. Signed by the Plant Manager and the Incentive Committee Member.

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