Operations & Leadership Professional

Ashley Casas

Alice, TX *****

**************@*****.***

+1-361-***-****

Authorized to work in the US for any employer

Work Experience

Manager in Training (MIT)

Buddy's Home Furnishings-Kingsville, TX

August 2024 to November 2024

• Completed comprehensive training program in all aspects of management, including sales, operations, and customer service

• Managed cash handling procedures accurately and efficiently while maintaining a high level of security measures

• Provided exceptional customer service by resolving escalated issues promptly and effectively Logistic Supervisor

Harbor Freight Tools-Aransas Pass, TX

June 2023 to February 2024

• Money handling

• Key holder

• Customer service

• Sales

• Inventory

• Management

• Operations

• Defect scans

• Sales reports

• Safe counts

• Freight

• Modular’s/planograms/ displays

• Deposits

• Open & Closing operations

Sales Representative

Russell Cellular Verizon Wireless Retailer-Portland, TX August 2022 to June 2023

Customer service

• Typing

• Computer Skills

• Sales

• Averages of Sales

• Goals to Meet Monthly

• Knowledge of Services and Products

• Marketing

• Communication (Verbal, Written Correspondence)

• Cash Handling

• Key Holder

• Open & Closing operations

• Deposits

• Inventory(in and going out)

• Shipments(out)

• Ordering

Team Leader/Department Manager

Wal-Mart-Alice, TX

April 2016 to August 2022

• Sales

• Product and price knowledge

• Leadership

• Price changes

• Freight/ stocking

• Register/cash handling

• Team meetings/huddles

• Cleaning

• Department ordering

• In compliance with policies

• Modular’s/ planograms/ displays

• Disciplinary actions

• Communication(written, verbal, and correspondence)

• Profit and loss

• Taking charge/ delegation

Education

Certificate in People & Business Leadership/ Management Bellevue University - Bellevue, NE

May 2022 to June 2022

High school diploma

Penn Foster

Skills

• Merchandising

• Organizational Skills

• Microsoft Windows

• Assistant manager experience

• Shift Management (6 years)

• Typing (2 years)

• Profit & Loss

• Inventory Control

• Logistics

• Supervising Experience (6 years)

• Customer Service (6 years)

• Team management

• Sales

• Computer hardware

• Cashiering

• Microsoft Word (4 years)

• Leadership (6 years)

• Cash Handling (6 years)

• Computer skills (6 years)

• Freight Experience

• Time Management

• Communication skills

• Sales Management

• Management

• Stocking

• Retail Sales (7 years)

• Planograms

• Retail Management (6 years)

• POS

• Phone etiquette

• Store management

Certifications and Licenses

Driver's License

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