Operations Leadership Professional

Kelly Swain

Cheyenne, WY ***** +1-712-***-**** ********@*****.***

Work Experience

Supervisor

Dunkin Donuts Horse Palace Cheyenne, WY

June 2025 to Present

Can I talk to her you don't kill yourself I make the work schedule, I do the hiring, I make sure that operations run smoothly,

cashiering, money handling, money deposit,

Inspector

Cheyenne Property Management Group Cheyenne, WY

March 2025 to May 2025

Do inspections on rented property and move outs, Filing, front deck, show property. JOB ENDED DUE TO NOT ENOUGH

WORK

Residential Aide/ Med aid

Rolling Meadows senior living Carroll, IA

July 2023 to January 2025

I answer call lights to help residents, I do their laundry, I serve the food clean up after the food, help with showers and

dressing

Store Manager

Dollar General Odebolt, IA

November 2023 to November 2024

Approve payroll, make schedule, order supplies, inventory, order product, put away freight, receive vendors, keep store

clean and uncluttered, make daily deposit, hiring process.

Store Manager

Dollar General Odebolt, IA

November 2023 to November 2024

Approve payroll, make schedule, order supplies, inventory, order product, put away freight, receive vendors, keep store

clean and uncluttered, make daily deposit, hiring process.

Cheyenne Operations Manager

Automated Maintenance Systems Cheyenne, WY

August 2019 to July 2023

I oversee 23 employees and 12 buildings. Make sure cleaning operations are going as contracted. Ordering inventory for

all 12 buildings. Keeping and actuate budget and daily payroll.

Cheyenne Operations Manager

Automated Maintenance Systems Cheyenne, WY

August 2019 to July 2023

I oversee 23 employees and 12 buildings. Make sure cleaning operations are going as contracted.

Ordering inventory for all 12 buildings. Keeping and actuate budget and daily payroll.Team Lead

Automated Systems Cheyenne, WY

December 2017 to August 2019

Cleaning offices, ordering supplies, supervising 1 people, check floors to make sure they were done right. WAS PROMOTED

TO MANAGER

Customer Service Property Manager

The Timbers Apartments Laramie, WY

April 2013 to December 2017

Interviewing and approving tenants

● Provide excellent customer service

● Maintain supply orders and budgets

● Establish and maintain spreadsheets

● Review and submit payroll, manage 6 employees

● Manage all aspects of the office: deposits, maintain positive rent payments, accurately complete all legally binding

lease agreements, process evictions and pursue violations. Ensure grounds are maintained

Customer Service Office Coordinator

Ivinson Memorial Hospital Laramie, WY

February 2011 to April 2013

• Greeting patients

• setting up appointments

• answering phones

• making copies

• help with fundraising

• catering

• setting up meetings with doctors

• ordering supplies

Customer Service Administrative Assistant

Ivinson Memorial Hospital Laramie, WY

February 2009 to February 2011

• Making appointments

• making copies

• faxing

• answering phones

• making appointments for CEO

• making flyers

• helping with meetings

• assisting with catering events

• ordering supplies

• keeping business contracts updated

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