Multifaceted Administrative and Childcare Professional

Charlene Jean King

+1-407-***-**** ***************@*****.*** Davenport, FL 33837

WORK EXPERIENCE

Substitute Teacher, Kelly Education

February 2025 - Present

• Facilitated clear and effective communication with students to foster a collaborative educational environment.

• Implemented structured classroom management techniques to create a conducive learning atmosphere.

• Inspired and engaged students through dynamic teaching methods and interactive lesson plans. Nanny, Kolten King

August 2018 - Present

Assisted with light housekeeping duties as well as running errands.

+ Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Played games, worked on puzzles, and read books to young children.

+ Assisted children with homework assignments and special projects.

+ Engaged with children on individual basis to build positive relationships.

+ Transported children to and from school, medical appointments and extra-curricular activities.

+ Encouraged children to be understanding and patient with others.

+ Identified warning signs of emotional and developmental problems in children.

Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development. Assisted in the development of social skills by arranging playdates with peers in a supervised setting.

Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.

Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.

+ Administered basic first-aid and medication in emergency situations.

+ Stayed current on toy and child-related recalls and safety warnings. Office Manager, Cowart & Associates

January 2000 - July 2018

+ Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Interceded between employees during arguments and diffused tense situations.

+ Managed supervisor itinerary and appointments and streamlined scheduling procedures.

+ Assisted in data entry for residential reviews of appraisals and evaluations.

Communicated with fee appraisers regarding orders, reports and assignment schedules.

Medical Receptionist, Mid Florida Women’s Center

June 1997 - December 1999

+ Adhered to strict HIPAA guidelines to protect patient privacy.

+ Helped patients complete necessary medical forms and documentation.

Managed multi-line phone system and pleasantly greeted patients.

+ Organized paperwork such as charts and reports for office and patients.

Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.

+ Transcribed phone messages and relayed to appropriate personnel. Notified manager of incidents and potential incidents relating to patients and staff for swift action.

+ Performed various administrative tasks by filing, copying and faxing documents.

+ Scheduled patient appointments in respective doctors’ calendars and followed up with reminder phone calls.

Frequently double-checked patient histories and current information while scheduling follow-ups.

EDUCATION

Technical Education Center- Osceola

2017

Medical Coder and Biller

SKILLS

Account Receivables, Bathing, Calendaring, Caregiving, Cleaning Experience, Collaboration, Collection Management, Copying, CPR, CPT, Data Entry, Deposits, Dressing, Electronic Health Records, First Aid Certified, Grammatical Modifier, HIPAA, Housekeeping, Human Development (Biology), ICD-10, Itinerary Management, Medical Coding, Medical Records, Medical Terminology, Office Supplies, Outdoor, Receptionist, Scheduling, Secretarial, Social Skills CERTIFICATION AND LICENSES

Certified Caregiver

CPR / AED / First-Aid

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