versatile caregiving and administrative professional

Susan Dianne Logan

***** ******* ******, **** ***

Lexington Park, MD 20653

410-***-**** – Cell

************@*****.***

CAREER OBJECTIVE:

To obtain a position that will utilize my vast array of professional and interpersonal skills and experience. AREAS OF EXPERTISE:

Proficient in Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Explorer and Microsoft Outlook.

PROFESSIONAL EXPERIENCE:

Food Services/Barista:

● Open and Close the Coffee Bar

● Take customers beverage orders

● Prepare customers beverages

● Take payment for customers orders

● Close out the Register at the end of the day

● Prepare the Patients desserts and fruits

● Prepare the Patients food trays for their meals

Hostess/Server/Cashier:

● Greeted and directed customers to their seats for dining

● Took customers beverage and food orders

● Entered the orders into a POS system

● Served the customers their beverage and food orders along with any beverage refills

● Printed out customers payment receipts and collected monies for their payment Animal/Pet Care:

● I have been taking care of other people’s pets for 10+ years

● I take care of peoples pets when they go on vacation or if they are working late and their pet needs to have a potty break

● I administer medicine to the pets if they need it

● I give the pets exercise time when I take care of them Adult Care:

● I took care of patients when they were diagnosed with Dementia or Alzheimer’s

● I helped them with their daily needs such as the following:

● Bathed them

● Fed them

● Went Grocery Shopping for them

● Did their laundry

● Got them dressed

● And cleaned their residence

Medical Administration & Clerical:

● Scheduled appointments for clients of an outpatient Mental Health Facility

● Verified client’s insurance information to authorize appointment with a Therapist

● Opened and closed the Center during regular operating hours

● Received payment for co-pays and tabulated daily payment sheet for accountant

● Faxed client’s medial information to corporate office

● Answered a multi-line telephone and dispatched to appropriate Therapist

● Input medical billing information for members of the Seafarers School and their dependents

● Prepared the claimant’s information in a medical processing database for the Physicians to receive payment for services rendered per member or their dependents

● Utilized a program that releases the payments that were to be sent to providers for medical services rendered

● Scheduled appointments

● Input medical billing and insurance co-pays for services rendered

● Called clients to verify their appointments for the next business day

● Faxed medical records to physicians and coordinated with client’s insurance companies

● Contacted insurance companies to authorize client’s co-pays before their initial session Management:

● Oversaw the employees and made sure they were getting their jobs completed on a daily bases

● Ordered supplies for the store on a weekly bases

● Kept logs of what was sold in a daily basis and generated reports

● Ensured that the checkbooks were ready for the bookkeeper for the end of the month reporting

● Validated that the cash registers were balanced at the beginning and the end of each shift

● Responsible for the supervision of six employees

● Prepared Bank deposits and bookkeeping that tracked daily income of the store

● Distributed all required paperwork to the main office

● Developed a work schedule for all of my employees that ensured adequate shift coverage

● Checked in new shipments from distributors

● Delegated stocking assignments so that the shelves were stocked adequately with merchandise Educational:

● Taught several K-4 Children a variety of subjects

● Subjects taught included art, music, bible study, phonics, letter recognition, number recognition, writing and the ideals of sharing and cooperation among students

● Assisted teachers with 10 or more students at a time

● Designated as a substitute teacher to these students when their regular teacher was unavailable

● Provided general office support to assure paperwork and reports were being distributed on a timely basis

● Responsible for the Before School Care/After School Care students, supervising 10 or more students at a time

● Created and implemented projects for the students to do that would keep them challenged Account & Finance:

● Responsible for over 300 Employee’s Payroll Data

● Entered personnel data into a report tracking system

● Made required updates to employee’s insurance, tax and address information

● Corrected employee’s data for payroll services, filed HR forms and answered employee related questions

● Performed data entry analysis

WORK HISTORY:

2024-Present, Coffee Bar Attendant/Food Services, Calvert Health Med, Prince Frederick, MD 2014-2024, Manager of Wagon Wheel Restaurant, Churchton, MD 2010-Present, Owner of Pinky’s Kritter Sitter, Lothian, MD 2012-December 2014, Hostess/Server/Cashier, Countryside Deli, Lothian, MD 2008-July 2010, Medical Receptionist, Pathways Outpatient Mental Health Clinic, Hollywood, MD 2007-February 2008, Medical Receptionist, Center for Children and Families, Prince Frederick, MD 2006-February 2007, Medical Processor, Seafarers Vacation Plan, Piney Point, MD 2005-March 2006, Medical Receptionist, Gateau Physical Therapy, Lexington Park, MD 2003-April 2007, Opening Manager, Rod-N-Reel, Dameron, MD 2002-2003, Teacher, Forest Park Child Care Learning Center, Forest Park, MD 2001-2002, Teacher’s Aide/Office Worker, Evangel Christian School, Colonial Heights, VA 1996-2000, Assistant Manager, Super 10 Convenience Store, Waverly, VA 1989-1996, Payroll Clerk, Defense General Supply Center, Richmond, VA

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