Autonomous Operations Training Leader
Resume:
Samantha Gordon
Summary
Ability to work effectively as a training manager with cross-functional leadership teams, as previously demonstrated by directing the development of scalable training solutions for 2,000 staff across scientific and regulatory domains, standardizing onboarding, certification programs, and job aids to improve employee retention and operational efficiency.
An understanding of documentation and data analysis as evidenced by preparing procurement requests, developing statements of work, reviewing contract proposals, and monitoring vendor and contractor performances, implementation, evaluation, and dissemination of IT components, tools, and procedures.
Motivated to advance in mentorship and training as demonstrated by providing extensive experience in managing training and education programs and projects in a multicultural team environment to promote information exchange and internal learning, and support new program development.
Work Experience
Program Manager, Senior Technical Trainer Skills
Gained as Assistant Director Of Technology & Learning Management at U.S. Food & Drug Administration (FDA), Center for Devices & Radiological Health (CDRH), Office of Communication & Education (OCE), Division of Employee Training & Development and Supervisory Program Analyst at FDA, Center for Drug Evaluation & Research, Office of Business Informatics (OBI), Division of Drug Quality & Compliance Service Solutions, Silver Spring, MD
Poised to grow within organization and management strategies as evidenced by directing and managing the development and implementation of comprehensive and specialized employee training programs and courses to meet the needs of employees.
Actively developing strength in program and project management as demonstrated by being an expert advisor on information technology design and maintenance; planning, implementing, and overall project management for IT objectives, to include forming strategic partnerships to ensure the success of the IT objectives.
Ready to contribute to learning and development programs as evidenced by developing and implementing in-service classroom and online training programs in specialized areas such as Anatomy, Physiology, Nanotechnology, Device Law, and Statistics.
Continuous Improvement, Program Evaluation Expertise
Gained as Supervisory Program Analyst at FDA, Center for Drug Evaluation & Research, Office of Business Informatics, Division of Regulatory Review Support, Silver Spring, MD and Regulatory Information Specialist at FDA, Center for Drug Evaluation & Research (CDER), Office of Business Informatics, Division of Regulatory Review Support, Silver Spring, MD
Driven to deepen knowledge of financial strategy and budgeting as exemplified by coordinating with the finance team and Division Director to assist in formulating the overall training center budget, as well as analyzing the need for human resource capital and various operations, and making recommendations to senior management on resource allocation.
Primed to support organizational awareness as demonstrated by applying extensive knowledge of organizational objectives and the overall organization to recommend policies, programs, services, and procedures, and to evaluate alternatives.
Focused on strengthening capabilities in oral and written communication as evidenced by conducting meetings and providing presentations to groups and individual key stakeholders using appropriate software and superior communication skills, as well as writing, editing, and presenting status reports, working papers, briefings, strategic plans, and proposals.
Education
MSc in Management Information Systems
Nova Southeastern University, Ft. Lauderdale, FL
Masters Certificate in Health Informatics Administration
University of Maryland Global Campus, Adelphi, MD
Skills List
Analytical & Critical Thinking
Cross-Functional Collaboration
Evaluation Tools
Learning Analytics
Program Management
Qualitative Analysis
Training Records & Reports
Audience Analysis
Curriculum Design
Graphic Editing & Layout
Learning Needs Analysis
Program Manager, Senior Technical Trainer
Team & Project Oversight
Virtual Instruction
Continuous Improvement, Program Evaluation
Database Management
Instructional Design Principles
Oral & Written Communication
Project Management
Training Devices
Virtual Instructor-led Training
Awards & Certifications
FDA Lireka P. Joseph Award for Excellence in Public Health Communication or Education as a member of the MDUFA IV Communication and Training Implementation Group for collaborative cross-center development and distribution of internal and external communication, staff training, and educational efforts for industry to prepare for MDUFA IV.
FDA Commissioner’s Special Citation as a member of The Drug Supply Chain Security Act Implementation Group for exceptional performance, collaboration, and execution of the highly complex Drug Supply Chain Security Act, which impacts all stakeholders in the U.S. pharmaceutical supply chain.
Certificate, Federal Acquisition Certification for Contracting Officer’s Representatives (FAC-COR), Federal Acquisition Institute Training Application System (FAITAS)
Certificate, Instructional Design Certificate, Darryl L. Sink & Associates
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http://linkedin.com/in/samanthalgordonms
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