Hard-working Administrative Professional with Reliability

** ******* **.

Hartsdale, NY *****

Home 914-***-****

Mobile 914-***-****

Loretta Dessi

Experience

**** – present LRJ Auto Nation Elmsford, NY

Administrative Assistant and Cashier

●Scheduling service appointments for clients

●Coordinating loaner vehicles for clients

●Answering the service telephone line and handling client inquiries

●Processing and closing all parts invoices

●Processing and closing all RO payments

●Preparing power packs for each day

●Entering data into CDK

●Sending emails to service advisors so they can close client inquiries

●Requesting refunds from accounting for overcharge on ROs

●Scanning all closed ROs

●Confirming all service appointments

●Greeting clients and handling service clients requests

2017 – 2018 Volvo Cars of White Plains Elmsford, NY

Receptionist

●Paging salesmen when customers were in the showroom

●Responsible for answering multi-line directory

●Receiving and distributing messages

●Greeting customers

●Stocking in cars for both new and pre-owned

●Logging invoices into computer database

●Balancing out Day Before Sales & Refunds made

●Entering vehicle VIN numbers into Police Book

●Replenish vehicle brochures

●E-mail correspondence and filing completed deals

2015 – 2017 Hudson Valley Chiropractic Yonkers, NY

Physical Therapy Assistant

●Responsible for patient registration and insurance copays.

●Patient therapy, ultrasound therapy, and infra-red treatment.

●Vitamins inventory, ordering and pricing.

●Preparing and printing patient birthday cards.

●Answering office phones.

●All office filing, copying and faxing.

●General office errands and ordering office supplies.

2006–2010 HSC Management Co. Yonkers, NY

Security Administrative Assistant

●Data input for rent stabilized tenants

●Monthly cash receipts reports.

●Input interest checks quarterly for buildings.

●Review monthly bank statements for each building.

●Prepare spreadsheets for each building.

●All regulatory filings and laminations.

●Building registrations and customer support.

●Account termination and withdrawals.

●Filing, scanning and faxing.

1980–1996 Liberty Mutual Scarsdale, NY

Clerical

●Responsible for telephone switchboard.

●Responsible for office files of entire department.

●Responsible to input insurance policies into computer.

●Responsible for mail-room activity of Personal and Business Sales.

●Responsible to check case status using office computer system.

●Responsible for the organization and distribution of office supplies.

Education

1980–1982 Westchester Business Institute White Plains, NY

●Business Management.

Computer Skills

Microsoft Word, Microsoft Excel, Microsoft Outlook

Other

Fluent in Italian.

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