Debra Barros
Derby, CT *****
********@*****.***
To obtain a challenging position utilizing my skills and experience of over 20 years in the customer
service/office environment within a company that offers potential for growth.
Work Experience
Scheduling Coordinator
United Health Care
2023-Present
Heavy inbound/outbound calls
schedule in home visits for members
triage calls
data entry
Receptionist
Connecticut Pediatric Otalyrangology - Shelton, CT
2015 to 2023
• Schedule and confirm patient appointments
• Booking and pre certification for surgeries, cat scans, MRI's
• Collection of copays, post payments
• Knowledge of EPIC
• Ability to multitask in a fast pace office
• other general office duties
• CPT/billing codes
• Team player
Receptionist
Dental Associates Of Shelton CT - Shelton, CT
2008 to 2014
Shelton, CT
• Schedule patient appointments/work with insurance companies to obtain necessary pre certifications
• Strong communication skills both oral and written
• Interface with all levels of management
• Billing / Collections
• Proficient computer skills
• Team player
• Ability to work independently with little supervision
• Motivated / detail oriented / thorough
• Knowledge in Practiceworks Software
• Prioritize /organize /daily responsibilities
• Knowledge of Practiceworks software
• Ability to multi task in very fast paced office setting
• Reliable/Dependable/quick learner
• Medical terminology
• CPT/billing codes
• General clerical duties
• Research/resolve problems
• Customer service