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PROFILE
Bachelor’s Degree in
Communication
Sciences. I consider
myself an organized,
responsible, and
proactive person with a
strong willingness to
learn and grow
professionally. I enjoy
working with people,
providing excellent
customer service, and
contributing to team
success.
CONTACT
= *****.***.*****@*****.***
9 Toluca, Edo. Méx.
p> SKILLS
English - Upper-Intermediate (B2)
Oxford Certification, TOEIC
Certification, Cambridge Certification
(B2)
Social Media Management
Customer Service
Content Creation
Photography
Graphic Design
Teamwork and Communication
NICOLE CAROLINA BARRERA
MENDOZA
Bachelor’s Degree in Communication Sciences
> WORK EXPERIENCE
STARBUCKS BARISTA & CUSTOMER SERVICE
REPRESENTATIVE 2021
¢ Provided customer service in a fast-paced environment.
e Prepared beverages and maintained high quality
standard.
MEXART CUSTOMER SERVICE & SOCIAL MEDIA
ASSISTANT 2024 - 2026
Mexican company specializing in handcrafted copper
products, located in Santa Clara del Cobre, Michoacan.
e Managed customer service and online sales inquiries.
e Handled quotations, product information, and shipping
coordination.
e Assisted wholesale clients and maintained client
relationships.
¢ Managed social media accoz@4e and customer
communication.
EMBOLSANDO COLORES SOCIAL MEDIA &
CUSTOMER SERVICE ASSISTANT 2026-
Mexican company specializing in Oaxacan artisanal
products, including clothing, handbags, accessories, and
mezcal.
¢ Managed social media platforms.
e Created content, photography, and graphic designs for
social media.
e Provided online customer support and assistance.
p> EDUCATION
ARISTOS EDUCATIONAL UNIT
SECONDARY SCHOOL AND HIGH SCHOOL
AUTONOMOUS UNIVERSITY OF THE STATE OF
MEXICO (UAEMEX)
BACHELOR’S DEGREE IN COMMUNICATION
SCIENCES
2020 - 2024