Don C. Rich
**** ***. ***, *******, ** ***** 660-***-**** **********@*****.***
Objective
Position as a Facility Supervisor Summary
A dedicated and experience maintenance professional who balances the necessity of providing proper maintenance and procedures with the need to maintain good relationships with customers and the public. Equally capable of working alone or as a member of a team and comfortable exercising initiative and problem solving skills. Qualifications include:
• 20 years of maintenance experience
• 11+ years of management experience
• Secret Security Clearance
• Knowledgeable in all aspects of maintenance
• Proficient in conflict resolution
• Adept in the use of technology
• Proficient training skills
Experience
Fort Riley, Kansas, March 2018-Present
• Senior Operations Manager
o Established the training, development, policies, and daily operations of over 500 employees.
o Developed and instituted data analysis tracking products to access the progress of all training and operations conducted.
o Ensured information was vetted, disseminated, and actioned upon by all subordinate sections.
Fort Riley, Kansas, May 2015 – March 2018
• Personnel Manager
o Administered the daily work activities and training of over 30 employees. o Ensured that personnel were manned and trained to conduct all scheduled and unscheduled maintenance of 10 helicopters to standard and on time. o Executed on the spot inspections ensuring juniors had proper tool accountability and used required Personal Protection Equipment.
o Mentored junior supervisors and performed annual performance evaluations. Page 2
Fort Campbell, KY April 2014 – May 2015
• Production Maintenance Manager
o Coordinated the maintenance schedule and work flow of 330 employees for 61 aircraft encompassing two different airframes.
o Consulted with vendors and corporate liasons to aquire low density parts and maintenance directives in short time frames decreasing aircraft downtime. o Conducted daily production meetings with 9 different sections emphasizing safety and correct maintenance procedures while maintaining low downtime on aircraft. o Facilitated maintenance support training with outside agencies keeping the workforce up to date on revised maintenance procedures and equipment. Fort Campbell, KY April 2012 – April 2014
• First Line Supervisor
o Mentored and developed 79 mechanics encompassing 6 different sections. o Implemented risk mitigation procedures effectively keeping accidents to a minimum. o Established a maintenance cross training program increasing the availability and expertise of the shops mechanic pool.
o Managed the shops continuing education program. Ensured mechanics were up to date with current technologies and maintenance procedures. Fort Campbell, KY April 2007 – April 2012
• Engine Shop Supervisor
o Mentored and developed 11 mechanics.
o Organized all engine maintenance for a fleet of 61 aircraft. o Maintained all historical paperwork required by the FAA. o Managed the shops quality control program. Ensured all maintenance was conducted in accordance with applicable manuals.
Fort Campbell, KY April 2005 – April 2007
• Engine Shop Technician
o Performed scheduled and unscheduled maintenance on a fleet of 61 aircraft. o Performed engine replacement and overhaul.
o Ensured all maintenance performed was documented. o Proficient in the use of calibrated and special tools. o Maintained all personal and special tools in accordance with shop policies. o Managed engine service packets.
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Education
• Grand Canyon University, Phoenix, AZ, 90 SH completed towards Bachelors in Public Safety and Emergency Management.
• University of Pennsylvania, Fort Campbell, KY, Master Resilence Trainer Course.
• Senior Level Leadership, Fort Eustis, VA, Technical and Management Development Course (Honor Graduate).
• Alamo Safety, Fort Lewis, WA, Ground Safety Management Course.
• Advanced Level Leadership, Fort Eustis, VA, Advanced leadership and Management Course (Honor Graduate).
• General Electric, Cincinatti, OH, GE Turbine Engine Heavy Maintenance Course.
• Rolls Royce, Indianapolis, IN, Rolls Royce Turbine Engine Heavy Maintnenance Course.
• Basic Level Leadership, Fort Campbell, KY, Basic Leadership Course.
• Advanced Skills Course, Fort Eustis, VA, Turbine Engine Repair Technician.