Service Operations & Coordination Professional

Barris L. Shorté

Service Operations Coordinator

***********@*****.*** 310-***-****

SKILLS

Skilled in customer service, client support, workflow coordination, and administrative operations with strong professionalism. Experienced in communication, scheduling, issue resolution, and accurate documentation.

EXPERIENCE

Department of Health Care, Los Angeles, CA - Case Manager Jan 2024 - Present

● Support high volume communication, organize records, and maintain accurate documentation. Assist individuals in accessing resources, coordinating schedules, and navigating systems. Maintain confidentiality while managing administrative tasks requiring organization, attention to detail, and strong customer service.

Netflix / The Upshaws, Los Angeles, CA – Production Coordinator Jul 2023 - Nov 2026

● Coordinated communication, schedules, and information flow across departments. Managed logs, tracked daily needs, and organized materials to support smooth operations. Handled confidential information and provided structured support in a fast paced environment. Diamond Lash, Los Angeles, CA – Operations Manager Apr 2019 - Present

● Oversee scheduling, inventory, and vendor coordination while maintaining organized systems for tracking supplies and digital files. Manage customer communication and administrative tasks requiring accuracy, resource management, and consistent follow through. EDUCATION

West Los Angeles College, Los Angeles, CA – A.S. Computer Science (In Progress) Feb 2024 - Present

Focused on Python programming, software development, and AI integration. Completing core coursework with a planned transfer to UCLA next year to continue studies in software engineering. SCHOOL & COMMUNITY INVOLVEMENT

School Site Council Member, Centinela Elementary - Participate in school planning, resource decisions, and community engagement.

Youth Basketball Mentor & Skills Trainer - Provide structured coaching, mentorship, and positive engagement for local youth at community parks.

Contact this candidate