Remote Customer Support Specialist

Vance Holland

La Vergne, TN ***** +1-615-***-**** **************@*****.***

Professional Summary

Diligent and adaptable candidate with 1 year of experience in customer service and support roles. Proficient in fast response and computer skills, ensuring efficient communication and problem resolution. Committed to providing exceptional service and maintaining a positive environment, with a strong willingness to learn and grow in the industry. Work Experience

Patient Service Representative

Pain Management Group Antioch, TN

September 2025 to June 2026

Work in the call center with moderate-high inbound call volume handling patient inquiries, scheduling, and directing them to correct depts for their needs. Send patient messages to their providers and followup with provider response via outbound call (repeat till issue resolved)

Education

Green House Management & Welding (High School)

Lavergne High School La Vergne, TN

August 2020 to May 2025

Skills

Data entry English Attention to detail Customer service Medical scheduling Fast Response Medical terminology Computer Skills Open to Criticism Can work overnight Additional Information

Authorized to work in the US for any employer

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