Operations Leader and Assistant District Manager
Resume:
Destiny Butts
Port Orange, FL
*******.****@*****.***
PROFESSIONAL SUMMARY
Professional operations leader with a proven history of advancement into management roles across banking, healthcare, hospitality, and small business environments. Experienced in overseeing daily operations, coordinating staff, managing schedules, improving workflow efficiency, and supporting executive-level business functions. Trusted with confidential business, employee, customer, and financial information while supporting leadership and operational decision-making. Known for strong organizational skills, accountability, problem-solving, and the ability to maintain structure and efficiency in fast-paced environments.
PROFESSIONAL EXPERIENCE
Operations & Production Coordinator
Biker Brothers Customs Aug 2025 – Present
• Coordinate daily production workflow, order fulfillment, and inventory management for a custom apparel business
• Support retail operations at large-scale rallies and events throughout multiple states
• Coordinate logistics, inventory movement, scheduling, and operational support during extended travel and event operations
• Work directly with ownership on workflow improvements, operational planning, and business initiatives
• Assist with customer issue resolution, order management, and quality control processes
• Maintain organization and continuity of operations in fast-paced and constantly changing environments
• Balance multiple deadlines, priorities, and operational demands while supporting daily business functions
Almost A Bank
Customer Service Representative ® Teller ® Branch Manager ® Assistant District Manager 2020 – 2025
Promoted multiple times based on performance, reliability, and leadership ability, progressing from customer-facing positions into branch and district-level operational leadership roles.
• Managed daily branch operations while supporting multiple locations and district-wide business objectives
• Coordinated staffing coverage, scheduling adjustments, and operational support to maintain business continuity
• Assisted with hiring, onboarding, training, and employee development initiatives
• Worked directly with leadership to address operational challenges, staffing needs, and performance goals
• Prepared operational reports and monitored performance metrics to support business decision-making
• Maintained strict confidentiality while handling sensitive customer, employee, financial, and business information
• Supported audits, compliance initiatives, and operational reviews across multiple locations
• Served as a primary escalation point for employee and customer concerns, resolving issues professionally and efficiently
• Demonstrated flexibility by supporting multiple branch locations as needed to maintain operational stability
Front Desk Manager
Sea Dip Beach Resort 2018 – 2020
Managed front desk operations, scheduling, staff training, guest relations, cash reconciliation, and interdepartmental communication in a high-volume hospitality environment. Practice Manager
Wagner Chiropractic 2014 – 2018
Directed day-to-day medical office operations including scheduling, patient flow, staff supervision, billing, collections, reporting, HIPAA compliance, and workflow improvement initiatives. KEY SKILLS
Operations Management • Office Management • Staff Leadership & Development • Scheduling & Workforce Coordination • Process Improvement • Inventory & Logistics Coordination • Operational Reporting • Employee Training & Onboarding • Problem Solving & Conflict Resolution • Customer & Client Relations • Confidential Information Management • Microsoft Office
Contact this candidate