Healthcare Support Specialist

Zainab A.B Sidique

Silver Spring, MD **********@*****.*** 301-***-****

SUMMARY

I am a self-motivated individual with interest and relevant experience in the healthcare for 8+ years in skills working with disabled, direct patient care. Office and customer service skills. My professional life and educational background in healthcare and good customer services industry has furnished me with knowledge and perspective in addressing critical situation, building interpersonal relationship with clients and respect confidentiality. I have earned a CNA certification, GNA certification, Sales skills, Board certified CMT, Office skills, High School certification, O-Level certification. PROFESSIONAL EXPERIENCE

Certified Nursing Assistant: Prince of Peace, Takoma Park, MD Aug 2020-March 2023

• Prepared meals for patients as well as helped them with feeding

• Helped patients with bathing and dressing and applying lotion

• Turned, repositioned, and transferred patients between beds and wheelchairs

• Listened to and recorded patients’ health concerns and report that information to the nurses

• Measured patients’ vital signs, such as blood pressure and temperature Pharmacy Service Associate: CVS, Greenbelt, Silver Spring & North West DC June 2006-Oct 2008

• Prepared and dispensed medications

• Managed inventory

• Pay attention to detail with excellent verbal and communication skills

• Assisted customers with purchasing prescription

• Updated patient files and helped answer customer questions EDUCATION

University of Maryland Baltimore County (UMBC) – Aug. 2004-Dec. 2009 Montgomery College, Takoma Park, Maryland, June 2002-May 2004 Associate of Arts, General Studies, Attained, May 2004 Lebanese International Secondary School, O-Level Certification Freetown, Sierra Leone Sept. 1996- Dec. 2001 VOLUNTEER EXPERIENCE

Washington Adventist Hospital, Takoma Park, Maryland-Guest & Patient relations- Susan Komen Race for the cure -Race runner-

Internship: Intern DHMH, Baltimore, MD

HONORS & AWARDS

Dr. Harry Harden Jr. Award of Excellence

The National Scholars Honors Society

Dean’s List

Semester Honors

References available upon request

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