Technical Support & Warehouse Operations Coordinator
Resume:
MACKENSON
BREDY
WAREHOUSE AND SERVICE
COORDINATOR
************@*****.***
Rockville Centre, NY 11570
CONTACT
SKILLS
• Computer troubleshooting
• System upgrades
• Hardware installation
• Technical support
• warehouse Coordinator
• Help desk experience
• Operating system expertise
• Inventory management
• Operating system management
• ServSafe Food Handler
LANGUAGES
• English
Advanced
• French
Advanced
• Spanish
Advanced
• Haitian Creole
Advanced
Forward-thinking Warehouse Coordinator with strong leadership abilities and proven track record of driving efficiency in fast-paced environments. Proactive in managing inventory, coordinating shipments, and ensuring smooth operations while fostering collaborative team atmosphere. Assertive in problem- solving and decision-making, consistently meeting and exceeding operational goals. Committed to continuous improvement and delivering exceptional results.
PROFESSIONAL SUMMARY
Network Administrator/ IT Support
RPI, Atlanta, GA
Amnesty Floor Monitor
Amazon, Columbus, OH
EXPERIENCE
February 2025 - March 2026
Troubleshot computer systems to diagnose hardware and software issues.
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Installed necessary drivers for peripheral devices such as printers, scanners and web cameras.
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Assisted with installing, maintaining and troubleshooting various technologies and applications.
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• Provided technical support in-person to resolve issues. Determined equipment necessary for computer repairs after testing systems.
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Conducted regular maintenance on computers including updates, upgrades and repairs.
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Repaired network equipment and software, maintaining computer and network equipment in safe and functional operating condition.
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August 2024 - February 2025
• Met deadlines while maintaining high-quality deliverables.
• Troubleshot minor problems and reported larger technical issues. Provided technical support for customers regarding robot applications.
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Collaborated with cross-functional teams to ensure safe robot operations.
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• Ensured that all robots were properly calibrated before use.
• Monitored performance of robotic systems during production cycles. Assistant Manager-Final Auditor
HANSAE HAITI S.A Warehouse, Port-au-Prince, Haiti
Document Control Specialist
Hope For Haiti's Children, Port-au-Prince, Haiti
Quality Assurance Inventory Manager
Operated robots in a timely and efficient manner to meet production goals.
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• Reported damaged and defective products to supervisor. September 2015 - October 2024
Collaborated with cross-functional teams to develop effective solutions to address quality issues.
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Ensured that all regulatory requirements were met prior to releasing products into the market place.
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Provided technical guidance on best practices related to Quality Assurance initiatives.
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Analyzed audit findings for accuracy and completeness in accordance with regulatory requirements and company policies and procedures.
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• Notified supervisors and other personnel of production problems. Discarded and rejected products, materials, and equipment not meeting specifications.
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Inspected, tested, and measured materials, products, installations, and work for conformance to specifications.
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Adjusted, clean and repair products and processing equipment to correct defects found during inspections.
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March 2009 - August 2015
Conducted regular audits of document control procedures to guarantee adherence to established protocols.
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Assisted in developing policies and procedures regarding document control activities.
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Monitored progress on projects by regularly reviewing project documentation.
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Maintained accurate records of all documents, including versions, revisions, and updates.
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Developed and implemented document control processes to ensure accuracy and completeness of documents.
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Created and managed an electronic filing system for easy access to documents.
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• Used multiple digital platforms to maintain documentation. Worked with project department lead to drive timely documentation processing along with future updates.
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Reviewed and edited documents for accuracy, consistency, and compliance.
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August 2006 - February 2009
Caritas, Port-au-Prince, Haiti
• DQA for Walmart and The Children's Place(TCP).
Maintained accurate records of all incoming shipments including quantity received, date received.
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Trained staff on proper inventory management techniques and procedures.
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Trained and supervised personnel on data entry and inventory management procedures.
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Developed and maintained reliable inventory reports for management review.
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Worked closely with purchasing and production to maintain levels of quality and on-hand inventory.
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• Monitored inventory levels of products and materials in warehouses.
• Prepared and managed departmental budgets.
Examined invoices and shipping manifested for conformity to tariff and customs regulations.
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Business Management in Management
ESIH Ecole Superieure d'infotronique d'Haiti, Haiti Computer Science in Computer Engineering
BYU Brigham Young University, Utah
EDUCATION
August 2016
December 2015
CERTIFICATIONS
• Forklift/Lift Truck Operator Training- Tribune Training Academy
• ServSafe Food Handler- ServSafe National Restaurant Association
• Full Web Ethical Hacking Course- Udemy
Contact this candidate