Data Entry Clerk - Remote, Detail-Oriented & Efficient

Robert F. English

Wakefield, MA 781-***-**** *****************@*****.***

https://www.linkedin.com/in/robert-english-42

SUMMARY

Examined and corrected roughly 525 records per day

Analyzed and utilized data in varied formats and situations, notably order points on Storeroom supply requisitions

WORK EXPERIENCE

Transcriber and Solutions Operations Eliza/HMS/Cotiviti, Danvers, MA Oct 2019-Mar 2026

Transcribed recorded audio from phone-based interactions using proprietary transcription tools in

accordance with HIPAA and company standards.

Entered raw data at roughly 9950 keystrokes/hour

Reconciled audio to text conversion at roughly 1 hour audio = 2 hours work

Verified doctors’ names and client addresses at roughly 40 records per hour

Employed a search strategy to ensure data accuracy: on the client’s name, or a similar name, achieving doctor name identification by searching on state, and city if practicable, and approximating the name with a “raw” phonetic and looking for similar names/states.

Achieved a high rate of completion and attention to detail in transcribing voicemail responses to automated questionnaires from clients of insurance companies, specialty pharmacies and other related companies

Entered and verified a diversity of data from client responses including emails, addresses, providers’ names, and open-ended responses to questionnaires

Led without formal authority, assisting fellow employees by suggesting lookup strategies to search and pull up names and addresses in instances where audio was indistinct

Musical Director and Band Member Local Bands Present

Served as de facto musical director in various bands in terms of song arrangements and pacing and sequencing band rehearsals.

Create charts detailing musical form, chord progressions, and vocal arrangements for band members

Lead setting tempos, suggesting corrections, and prioritizing challenging passages for ad hoc extra rehearsing

Edit digital recordings of bands’ rehearsals and live performances for assessing performances and to serve as demos for prospective musical venues.

ADDITIONAL EXPERIENCE

Data Entry, Part-Time, Watertown, MA

Entered Data and performed audio synchronization for six entire books, to be included in educational software: Thinking Reader, for Scholastic, Inc/Tom Snyder Enterprises

Performed synchronization of audio to align written word with spoken phrases and sentences - enabling young readers to click on text and hear audio.

Storeroom Manager, Newton-Wellesley Hospital, Newton, MA

Enlisted the help of Data Processing to modify the storeroom inventory system to display reorder points on requisition sheets for stocking individual floors and departments

Communicated with purchasing to order supplies for the Storeroom as a whole

Created a locator system using magnetic tags to label location of excess supplies to facilitate

replenishment of “main” shelf locations.

EDUCATION AND CERTIFICATIONS

Master of Education in Music Education, University of Massachusetts, Boston, MA

Certificate in Electronics Technology, Wentworth Technical School, Waltham, MA

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