Facilities management

MARK HARDMAN

Mount Pleasant, Utah ***** 435-***-****

*********@***.*** / https://www.linkedin.com/in/hardman11 SUMMARY

A motivated and detail-oriented operations manager, facilities condition assessor, certified reliability leader, with experience in building and property management, facility maintenance, clerical and administrative support, budget management, best practices, regulatory compliance, and business development. Displays a proven ability to leverage industry expertise and knowledge management strategy to support organizational objectives and overcome tactical and strategic challenges. An effective leader who trains and motivates cross-departmental teams and engages key stakeholders to deliver successful outcomes aligned with operational vision and objectives. I believe in the pleasure of life is gained through the efforts and hard work you put forth. EXPERIENCE

JONE LANG LASALLE

Reliability Engineer 2025-Present

Certified Reliability Leader

• Conducted a large -scale asset validation assessment mission of critical asset systems across 200+ facilities. Validating data, condition and reliability for clients in a large profile.

• Independently validating over 5000+ assets. Supporting reliability, maintenance strategy alignment and accurate asset data registry across the United States for clients portfolios.

• Fulfilling a 75% travel tempo (3 weeks a month) to execute total reliability. While earning, the certification of Certified Reliability Leader (CRL) credentials and advising and training my peers on best practices.

• Facilities assessor

Verify all assets condition.

• Data review certify all assets are entered correctly. ARAMARK

Lead/Supervisor, 2024-2025

• Supervise Sanitation Supervisors, Leads, and Technicians, insuring bakery equipment is disassembled, cleaned, reassembled, and sanitized properly.

Safety Management: ensure all employees work in safe manner, proper use of PPE, chemicals, and equipment (lifts and other mobiles).

• Mix chemicals for proper usage.

• Food safety

• GMP

• HACCP

• SQF

• SSOP

• MSS

ONSITE PROFESSIONAL SERVICES

Assistant Manager, Safety, Chemical, and Sanitation Lead ………2024-2024

• Supervise Sanitation team, insuring bakery equipment is disassembled, cleaned, reassembled, and sanitized properly. Safety Management: ensure all employees work in safe manner, proper use of PPE, chemicals, and equipment (lifts and other mobiles).

• Mix chemicals for proper usage.

• Food safety

Mark Hardman, Page 2

• GMP

• HACCP

• SQF

• SSOP

• MSS

JONES LANG LASALLE Provo, Utah

Operations Manager 2013-2023

• Managed 26-acre retail shopping center, which included 1 million square foot mall, large Residence Inn hotel, 42-space mobile home / RV park, and many other outer retail parcels.

• Maintained all systems of buildings.

• Managed maintenance, security, administrative, finance, and housekeeping.

• Hired all outside contractors through use of RFPs.

• Performed payroll and clerical duties.

• Repaired all systems of facility electrical, plumbing, HVAC, and building maintenance.

• Ensured client satisfaction with building appearance and operation.

• Provided setup for events at facility.

• Coordinated with tenants on daily operations .

• Showed and help sell potential tenant spaces.

• Provided customer service and hospitality catering to customers and tenants.

• Kept current on knowledge management best practices and technologies through conferences, industry associations, and peer group activities.

• Managed tenant move-ins and provided follow-up on difficult tenant service requests.

• Ensured the tenants adapted to the mall’s wants, needs, and requests for appearance of space and storefronts.

• Implemented and ensured safe work environment as directed by OSHA, direct chief engineers, and facility technicians managing day-to-day operations and maintenance of building support systems.

• Performed quality assurance audits on property to ensure compliance with best practices and global policies.

• Conducted operation assessments of center support and critical systems.

• Executed, maintained, and evangelized knowledge management strategy for business development.

• Provided reports to director of operations.

• Planned and implemented industry best practices used on global basis.

• Engaged in operating and maintaining facilities and equipment, prepared budgets, maintained control over budget, and reported on financial and operational activities.

• Worked with on-site vendors for public safety and housekeeping as well as managing contractors for other property services.

• Implemented tools and vendors for business development content management and presentation building.

• Maintained and evangelized contact network of subject matter experts. JONES LANG LASALLE

Provo, Utah

Maintenance / Facilities Engineer 2011-2013

• Repaired all systems of facility electrical, plumbing, HVAC, and building maintenance.

• Ensured client satisfaction with building appearance and operation.

• Provided setup for events at facility.

GRANNY B'S COOKIES Orem, Utah

Maintenance / Sanitation / Production Supervisor 2013-2019

• Provided troubleshooting and repairs for broken bakery equipment.

• Supervised sanitation team to ensure equipment was correctly torn down, cleaned, and reassembled.

• Performed preventative maintenance and changeover on all plant equipment.

• Fixed electrical motors, changed worn bearings, fixed broken belts and conveyors, and made line adjustments. Mark Hardman, Page 3

• Maintained facility, including building and building components.

• Manage production team to insure products were produced correctly on time, packing, loading and shipping.

• Forklift

• GMP

• SSOP

• FDA

• SQF

ADDITIONAL EXPERIENCE

INNOVATIVE FLEXPAK, Springville, Utah, Maintenance Tech, 2012-2013. Provided troubleshooting and repairs for broken equipment. Performed preventative maintenance and changeover on all plant equipment. Ensured fast and proper startups. KELLY ENGINEERING/ KELLOGGS FOODS Layton, Utah, Maintenance Tech / Coordinator, 2011-2012. Tore down and maintained equipment. Provided troubleshooting and repairs for broken equipment. Performed preventative maintenance and changeover on all plant equipment. Ensured fast and proper startups. Fabricated new parts to enhance safety and efficiency of equipment. Conducted data entry in SAP system to create work orders and document completed tasks. Utilized 5S methodology and GMPs to ensure success.

MDM CLEANING AND SANITIZING, Moroni, Utah, General Manager, 2005-2011. Managed cleaning business, resolved customer problems, and oversaw up to 25 employees. Kept records and books. Managed HR duties, payroll, and advertising. Performed various duties and tasks required for business operation. NESTLE FOODS, Springville, Utah, EPSU Tech/ Coordinator, 2001-2011. Provided EPSU teardown, cleaning, and repair of machinery. Tore down machinery by using hand tools, including pumps, belts, and other line components. Cleaned to USDA quality. Replaced or repaired any worn parts and reassembled in timely manner to ensure good startup. Coordinated employees. Implemented improvements to increase productivity and efficiency. Utilized LOTO and proper PPE. Trained in LOTO, confined space, bloodborne pathogen, and chemical handling. ALCOA, Spanish Fork, Utah, Laborer / Supervisor, 1998-2001. Packed metal into bundles. Operated forklifts, side loaders, front- end loaders, overhead cranes, and jockey trucks. Loaded metal on trailers while providing data entry and printing packing tickets and driver invoices. Operated age oven and charge oven. MORONI FEED COMPANY, Moroni, Utah, Laborer / Lead Man, 1993-1998. Conducted live hang of turkeys. Repaired and maintained kill line. Maintained, repaired, replaced, and rebuilt worn parts throughout plant during four-month yearly shutdown. Performed general maintenance including plumbing; replacing steam, water, and sewer lines; cement work; machine and line rebuild replacing wheels, sprockets, and motors; and pneumatic, hydraulic, and electric boiler work and welding. Operated loaders, forklifts, and company trucks.

EDUCATION

THOMAS EDISON UNIVERSITY, Trenton, New Jersey

Degree in Business Management, 2020

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