Remote Customer Support Candidate

See

Chillum, MD *****

***************@*****.*** / 240-***-****

SUMMARY

Motivated and dependable college student with strong communication and customer service skills. Experienced working in

fast-paced environments, assisting customers, handling online communication, and solving problems professionally.

Strong ability to multitask, stay organized, and provide positive customer experiences both in person and remotely.

SKILLS

Customer Service . Problem Solving

Live Chat Support . Conflict Resolution

. Email Support . Time Management

. Remote Communication . Teamwork

. Data Entry . Fast Learner

. Microsoft Word & Outlook . Positive Attitude

EXPERIENCE

Customer Support Assistant (Remote) / Freelance / Online 01/2024 - 09/2025

. Resolved customer inquiries and issues with professionalism and efficiency

. Assisted customers through email, messaging, and online communication platforms

. Delivered friendly and timely assistance while working independently in a remote setting

. Organized records and managed multiple conversations simultaneously to ensure effective support

Social Media & Community Support (Remote) / Freelance 01/2022 - 05/2024

. Managed online community interactions and addressed customer inquiries to enhance user satisfaction

. Managed online community interactions to address customer inquiries effectively.

. Promoted engagement and maintained positive communication online to foster community growth

. Developed strong communication and multitasking skills in fast-paced online environments

Freelance Delivery Driver / Self-Employed 01/2020 - 05/2022

. Delivered prompt and courteous customer service to enhance satisfaction

Coordinated efficient deliveries while keeping customers informed

. Addressed customer concerns with respect and professionalism to ensure resolution

. Maintained reliability and punctuality in fast-paced work environments

EDUCATION

Forest Park Highschool - Dumfries, VA 06/2023

Business Administration

Lackawanna College - Scranton, PA

ADDITIONAL INFORMATION

Comfortable working remotely or in person, Strong communication and people skills, Able to work flexible schedules,

weekends, and holidays, Quick learner with strong adaptability, Experienced using computers, email platforms, and online

communication tools

Contact this candidate